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Known Participant
May 1, 2017
Answered

Why doesn't Drag and Drop preview?

  • May 1, 2017
  • 1 reply
  • 1193 views

I'm using Captivate 2017 and added a Drag and Drop interactivity to a slide. When I go to preview in either project, from this slide or in browser, it does not work. When I preview in HTML5 browser it works. I am not publishing in HTML5, does that mean I cannot use the Drag and Drop interactivity?

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Correct answer Lilybiri

I'm narrowing this down. If I have the drag and drop at the beginning of the slide, it works fine. If the drag and drop comes in towards the end of the slide, the drag and drop is not working. I think it could be a pausing issue. I'll post a result if I can get it to work, otherwise, I'm just going to have the drag and drop open in a new slide at the beginning rather than at the end of the previous slide.


That is THE missing information. Drag&Drop objects always have to be present at the beginning of the slide. Have a look at this older article (still valid): Drag&Drop tips - Captivate blog

The previous details were misleading, there is no difference between wizard or panel use, changing or not changing the feedback messages will change the requirement to have all objects from the start of the slide. Sorry, this often happens, the crucial information is not given, I should have asked (as usual) for a screenshot of the timeline from the start.

1 reply

Lilybiri
Legend
May 1, 2017

You are creating a normal or a responsive project? I'm asking this, because responsive projects can only be published to HTML5.

Known Participant
May 1, 2017

When I publish I check Scalable HTML content, but I only publish in SWF. Does Drag and Drop only work in html 5?

Lilybiri
Legend
May 1, 2017

No, I also use it for SWF output. Just wanted to exclude that you didn't use a responsive project.

Next question: are you sure it is not a Flash security problem, you are able to see other slides with the exception of the D&D slide? Recently Flash players are enabled by default in some browsers, that could be another cause? But in both cases you wouldn't be able to see any slide, not only the D&D slide. Can you check that (you can hide the D&D slide to test).