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bend52910565
Participant
April 17, 2017
Question

Why is everything pixelated?

  • April 17, 2017
  • 1 reply
  • 685 views

I'm working on a project my colleague handed off to me, and everything is pixelated. Any ideas on how to fix this?

It makes ZERO sense to me that VERY simple features would not be consistent across different Adobe software. If this was Illustrator, Photoshop, or InDesign, this would be an EASY thing to solve. It's outrageous, especially considering the cost we pay for Captivate. It's a far inferior product to other Adobe software.

Thank you for any help you folks can offer!

This topic has been closed for replies.

1 reply

S
StevePixel
Inspiring
April 18, 2017

Hi Bend,

I would assume that the source graphics were undersized on import and were stretched to cover the canvas if you are talking about source graphics. If you are talking about published projects then captivate does (like all other elearning software) compress graphics and videos quite heavily to conserve bandwidth-most e-learning courses have sometimes hundreds of graphics and those all need to be streamed so there is a balance to be had.  You can adjust preferences in the Project Preferences section.

Best advice I can give is make your graphics as close to publishing size as possible so you don't stretch them, downsizing is no problem, up sizing is the issue. While this should improve your graphics greatly, they won't look as crisp and clean as IA or Photoshop renders- different tool, different focus.

Cheers

Steve 

Lilybiri
Lilybiri
Legend
April 18, 2017

Captivate supports the use of SVG's since version 9 but not all images are suited for that vector format.

Rescaling bitmap images always leads to quality loss, and Captivate is no exception to other applications.

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