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Adding a Drag and Drop interaction causes a brief white background when played

New Here ,
Dec 11, 2019

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I am in Captivate 9 and windows. I added a drag and drop interaction and everytime I play it, I get a brief white background then it plays as normal. How can I fix this?

 

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Correct answer by Lilybiri | Most Valuable Participant

You may solve it by cloning the Blank master slide, and have the background in the master slide as background. Too many developers do not use themes and master slides in a proper way.

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Adding a Drag and Drop interaction causes a brief white background when played

New Here ,
Dec 11, 2019

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I am in Captivate 9 and windows. I added a drag and drop interaction and everytime I play it, I get a brief white background then it plays as normal. How can I fix this?

 

Angela1.png

Most Valuable Participant
Correct answer by Lilybiri | Most Valuable Participant

You may solve it by cloning the Blank master slide, and have the background in the master slide as background. Too many developers do not use themes and master slides in a proper way.

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Dec 11, 2019 0
Most Valuable Participant ,
Dec 11, 2019

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What is the master slide you are using? 

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Dec 11, 2019 0
New Here ,
Dec 11, 2019

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It is blank that I put a background on, I use it for all the others, with no issue. But every learning interaction causes a brief white screen.

 

1.png

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Dec 11, 2019 0
Most Valuable Participant ,
Dec 11, 2019

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You may solve it by cloning the Blank master slide, and have the background in the master slide as background. Too many developers do not use themes and master slides in a proper way.

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Dec 11, 2019 0
New Here ,
Dec 12, 2019

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So that worked for that slide. But I still have the jeopardy widget that shows white too.1.png

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Dec 12, 2019 0
Most Valuable Participant ,
Dec 13, 2019

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Where did you ask about that widget? It is not in the original question AFAIK.... 

BTW that interaction is no longer available in my version which is 11.5.

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Dec 13, 2019 0
New Here ,
Dec 13, 2019

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OK, thank you, I will start a new post.

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Dec 13, 2019 0
New Here ,
Dec 13, 2019

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It actually happens when I insert any of Captivate's Learning Interactions.

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Dec 13, 2019 0