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SteelcaseMark
Inspiring
February 26, 2009
Answered

Can't open captivate 3 project in Captivate 4

  • February 26, 2009
  • 1 reply
  • 1085 views
Installed Captivate 4. Captivate 3 still installed (don't want to delte it until I know Captivate 4 works). I open Captivate 4 and browse to open a project created in Captivate 3. I get a 'Can't open file' message with the error code -2147286928.

Any assistance will be greatly appreciated. Thanks!

mark
This topic has been closed for replies.
Correct answer SteelcaseMark
Rick,

Thanks for the reply. No, the file was not open. However, it is corrupted. We are restoring from backup.

Mark

1 reply

Captiv8r
Captiv8r
Legend
February 26, 2009
Hi Mark

Silly question for you. The project you are attempting to open in C4 isn't by chance still open in C3 is it?

I know there are issues adding a Captivate output to Robohelp if the project is still open in Captivate which is what prompted me to ask.

Cheers... Rick
S
SteelcaseMarkAuthorCorrect answer
Inspiring
February 26, 2009
Rick,

Thanks for the reply. No, the file was not open. However, it is corrupted. We are restoring from backup.

Mark
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