Can't undock panels or create workspaces in 2017

Forum|Forum|8 years ago
December 1, 2017
2 replies
1163 views

I'm running PC version 10.0.0.192, and I no longer have the ability to undock the Library and Properties panels. I also don't have the ability to create new Workspaces. I can't drag panels by their tabs and New Workspace doesn't display for me under Window > Workspace > ...

This article doesn't help: How to customize the Adobe Captivate workspace

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Correct answer Lilybiri

Did you switch to Expert UI by checking the option 'Enable custom workspaces' in Preferences, General Settings?

The Help was not updated, that page is not very helpful, was OK for CP7.

If you are on Windows, do you Run Captivate as Administrator?

A

auth27

Known Participant

So Running as Administrator worked. Of course I had to check the Enable custom workspaces/panel undocking check box and then restart Captivate, but that worked! Thanks.

Lilybiri

Legend

Great! Wished I knew why it is working sometimes without RUn as Admiinistrator as well. Three of my 8 trainees had PC's where Run as Admininstrator was not possible, but all succeeded in switching to the Expert UI.

LilybiriCorrect answer

Legend

Did you switch to Expert UI by checking the option 'Enable custom workspaces' in Preferences, General Settings?

The Help was not updated, that page is not very helpful, was OK for CP7.

If you are on Windows, do you Run Captivate as Administrator?

L

leannsAuthor

Participant

Perfect, thank you! I must have set that many version ago and that setting didn't "stick" during the upgrade.

Lilybiri

Legend

No, Preferences have to be reset with each patch and update. You have to check that option whenever that happens.

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