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garyy57807600
garyy57807600
Participating Frequently
July 9, 2019
Question

Captivate TEB help

  • July 9, 2019
  • 2 replies
  • 373 views

Can someone help me figure out how to get rid of an image that is appearing in my project but not showing anywhere in the timeline.

I have no idea how it got there and how to get rid of it.

    This topic has been closed for replies.

    2 replies

    garyy57807600
    garyy57807600Author
    Participating Frequently
    July 9, 2019

    I pulled in a powerpoint deck that was already created and added narration to it. So do you mean remove the narration and the additional graphics I added after the import? I have to step away from my project for a meeting so I will check back in after I come back. Thank you again for your help. I did notice a different post with appears to be a similar issue and as I scroll through the timeline I cannot find the image appear at all to even "cut" the timeline spot that contains the item.

    Lilybiri
    Lilybiri
    Legend
    July 9, 2019

    That explains why I never experienced the problem since I never use PPT as start for a Captivate project.

    Both narration and graphics are in the Library.  Is it that difficult to recreate the slide without using an imported PPT slide?

    garyy57807600
    garyy57807600Author
    Participating Frequently
    July 9, 2019

    My marketing team gets the deck after I build the materials and adds the proper branding (colors, fonts, logo's, etc.) before I get it. I am not sure I would be able to create that right within the captivate software from the start.

    I was able to delete that specific slide, select edit presentation which opened the original file in ppt., then select save and the project recognized the slide deleted coming back in from the original deck and asked if I wanted it added to the project. I chose yes and wallah...I just had to narrate that one slide over and done. no more weird image!

    Lilybiri
    Lilybiri
    Legend
    July 9, 2019

    I have seen other users reporting similar issues. It should be a Text Entry Box that has been deleted on a previous slide? I never had that problem myself. Is the Submit button appearing only on one slide, and after publishing?

    garyy57807600
    garyy57807600Author
    Participating Frequently
    July 9, 2019

    Thank you for the quick response. Yes it is only on one slide  and does appear after publishing.

    Lilybiri
    Lilybiri
    Legend
    July 9, 2019

    In that case I would delete that slide, and recreate it. Never did see a one-solution approach to this type of phenomenon, difficult if you cannot reproduce it .

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