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CONeill
Inspiring
June 4, 2020
Question

Chrome 83 completion issues on Totara/Moodle with SCORM

  • June 4, 2020
  • 1 reply
  • 1895 views

Hi all,

 

We've had a number of issues recently with SCORM pacakges not marking as complete when completed on our Totara LMS. (Totara is based on Moodle, and this issue seems common amongst others who use Moodle).

 

For reference, we are using Captivate 2019 11.5.0.476

 

I posted on the Moodle forum and I was alerted to this support page which outlines the causes for issues with Chrome 80 and Chrome 83: https://apps.support.sap.com/sap/support/knowledge/public/en/2876002

 

It seems the key issue relates to Chrome blocking Synchronous API requests.

 

All of our SCORM packages report data to the LMS on the page being exited, but it seems like this is no longer supported by Chrome. Our only solution so far has been to switch on the setting to send data on every slide, but we are concerned about the effect on performance/pressure on the server. It also will require a lot of production work as we manage hundreds of SCORM packages.

 

I know that Adobe have previously released a Hotfix for the related (?) issue with Chrome 80 but only for xAPI.

 

Does anyone know if there will be a hotflix for SCORM 1.2 and SCORM 2004? Is anybody aware of any workarounds? Is anybody else experiencing this?

 

Thank you for your help in advance! Happy to provide further details if needed.

 

Mike

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1 reply

Lilybiri
Legend
June 4, 2020

Cannot help you with the LMS issue, but PLEASE install the bug update so that you are on 11.5.1.499. It may not be linked with the present issues, but solves some bugs in the first release of 11.5.

CONeill
CONeillAuthor
Inspiring
June 4, 2020

Thank you for the suggestion lilybiri! I have now updated but unfortunately still the same issue. Thank you still for responding.

RodWard
Community Expert
Community Expert
June 5, 2020