Highlighted

Closed Captions bug - causing Captivate to Crash During Publish

Contributor ,
May 25, 2018

Copy link to clipboard

Copied

I have been trying to publish one of my lessons and every time I did, Captivate would crash during the “Generating Slides” phase of publishing.

I did a lot of deleting of content and hiding slides until I came to looking at the problem slide and its Closed Caption text:Screen Shot 2018-05-25 at 10.41.25 AM.png

Note the bullets in the CC text. Once I removed them, the lesson published successfully.

 

ISSUE: Captivate crashes during publish.

POSSIBLE CAUSE: Bullets or other special characters in the closed caption text.

FIX: Remove special characters.

Views

137

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Closed Captions bug - causing Captivate to Crash During Publish

Contributor ,
May 25, 2018

Copy link to clipboard

Copied

I have been trying to publish one of my lessons and every time I did, Captivate would crash during the “Generating Slides” phase of publishing.

I did a lot of deleting of content and hiding slides until I came to looking at the problem slide and its Closed Caption text:Screen Shot 2018-05-25 at 10.41.25 AM.png

Note the bullets in the CC text. Once I removed them, the lesson published successfully.

 

ISSUE: Captivate crashes during publish.

POSSIBLE CAUSE: Bullets or other special characters in the closed caption text.

FIX: Remove special characters.

Views

138

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 25, 2018 0

Have something to add?

Join the conversation