FLV Movie slide stops at end of Movie, does not advance to next slide

After many hours on the phone with tech support, I finally got someone to really look at the problem and tell me it is a bug in the program.  After which tech support told me they would escalate it up the line and get back to me in a few days.  They never did call back, so I went back to setting up all of my flash videos using specific time.  I had an interactive flash video to produce with 31 files of which 17 where captivates, inside each of the captivate files where approximatery 3 to 4 flv videos that had to be synced up.  I had completed a similar project last year using captivate 3 and had similar problems with the videos.  I was hoping to eliminate some of the problems by upgrading to Captivate 4.  As you can see my set up was to have the flv files play inside a slide I produced in Photoshop, the slide properties worked best as follows:

The flv properties I used where set up to have the flv video flow inside captivate as if the viewer was viewing any other slide in the presentation.  Therefore I chose none for the skin, checked auto play and auto rewind. The width and height is consistent throughout all of the flv slides in the project.

In the options page specific time was the only way to make it work. My work flow was coming out of Avid into After Effects where I process the green screen and graphics.  The comp inside AE gave me precise times for each flv video which I used as my times inside captivate. I check synchronize with project which allows the viewer to start, stop and advance slide by slide but the scrubber will sometimes cause the videos to lose sync with the rest of the project.

Another problem I had, this entire project had to be 508 compliant; however there is no audio track present on the time line for the flv video slides.  I wanted the captions to all originate inside Captivate so when you turned on the captions they would be present for all of the slides including the flv video slides. I did this by creating silent audio tracks inside Avid and importing them into Captivate.  I still had to manually time out the audio from the flv video, but this method worked out fine for the project as you can see below the audio track gave me the speaker icon which allowed me to insert captions into the slide.

All of the captivates where published and sent to the flash programmer along with the rest of the flash videos.  Everything works great, the client is happy and we are preparing to start another project similar to this one for the same client.

I can only hope that the folks at Adobe work out this problem and a number of other problems I found while working on this project.  Having said that, Captivate is the only program I’ve found that can meet my needs when producing these interactive presentations.

Thanks for your reply Rick, maybe I'm not understand the function then, with the Pause Slide until end of movie selected should the slide advance when the move is finished playing?

It works if you select specific time and enter the duration of the movie but with Captivate 3 even with the specific time entered the slide would sometimes advance before the movie ended or sometimes it would finish and pause a few seconds before advancing to the next slide.  Which is one of the reasons I upgraded to Captivate 4 for my current project.

As I said the problem I'm having with Pause Slide until end of movie is when the movie is finished the slide freezes and will not advance until you select the play button and then the next slide starts.

Thanks again,

Steve Cocklin