FLV Movie slide stops at end of Movie, does not advance to next slide

[SteveC15660]

I Adobe Captivate 4 I created a slide and inserted an FLV movie into the slide, the movie size is 640x432 I have selected auto play and auto rewind, I'm using Clear Skin 1. In my options selection I have the display time set to rest of slide, appear after 0.0 seconds and paused slide till end of video is selected. Fade-in and fade out for .05 seconds.

The slide and movie play fine but when the movie ends the slide freezes and does not advance to the next slide automatically, it will advance to the next slide if you hit the captivate play button.  I'm able to advance to the next slide if I select a time for the movie and slide, in this case the time I set is 19.5 seconds which is the run time of the movie.  I'm a bit mistrustful using this method though because in Adobe Captivate 3 this method would sometime result in the movie and slide ending early before the movie actually ended.  I upgraded to Captivate 4 because of the new "Pause Side till end of Video" selection.

Thanking you in Advance

Steve

[Captiv8r]

Hi Steve

Unfortunately the "Pause slide till end of video" option has been there since Captivate version 2. I just fired it up to double-check.

Here is a screen capture:

Click the image if it's small to view at full size.

If the option doesn't seem to be working, please consider submitting as a bug. (Link is in my sig)

Cheers... Rick

Helpful and Handy Links Captivate Wish Form/Bug Reporting Form Adobe Certified Captivate Training SorcerStone Blog Captivate eBooks

[SteveC15660]

Thanks for your reply Rick, maybe I'm not understand the function then, with the Pause Slide until end of movie selected should the slide advance when the move is finished playing?

It works if you select specific time and enter the duration of the movie but with Captivate 3 even with the specific time entered the slide would sometimes advance before the movie ended or sometimes it would finish and pause a few seconds before advancing to the next slide.  Which is one of the reasons I upgraded to Captivate 4 for my current project.

As I said the problem I'm having with Pause Slide until end of movie is when the movie is finished the slide freezes and will not advance until you select the play button and then the next slide starts.

Thanks again,

Steve Cocklin

[mfcollins]

Ugghhh.  I'm having this same problem.  The most perplexing part of it, like Steve said, is that when you preview the project sometimes it works and sometimes it doesn't (no settings get changed).  Seems like an obvious bug.  When it gets published it pauses everytime at the end of the video.

Here's the only other thing I noticed.  I have two types of .flv slides I added recorded two different ways.  One video is a frame grabber that I added audio to in the slide (slide is the duration of the audio and video).  All of these slides work.  The other slides have audio embedded wtih the video recorded from a webcam.  The slides are 3 seconds long and I 'pause til the end'.  These are the slides I have issues with.  I even tried extending the slides for the duration of the video and still have the issue.

[SteveC15660]

After many hours on the phone with tech support, I finally got someone to really look at the problem and tell me it is a bug in the program.  After which tech support told me they would escalate it up the line and get back to me in a few days.  They never did call back, so I went back to setting up all of my flash videos using specific time.  I had an interactive flash video to produce with 31 files of which 17 where captivates, inside each of the captivate files where approximatery 3 to 4 flv videos that had to be synced up.  I had completed a similar project last year using captivate 3 and had similar problems with the videos.  I was hoping to eliminate some of the problems by upgrading to Captivate 4.  As you can see my set up was to have the flv files play inside a slide I produced in Photoshop, the slide properties worked best as follows:

The flv properties I used where set up to have the flv video flow inside captivate as if the viewer was viewing any other slide in the presentation.  Therefore I chose none for the skin, checked auto play and auto rewind. The width and height is consistent throughout all of the flv slides in the project.

In the options page specific time was the only way to make it work. My work flow was coming out of Avid into After Effects where I process the green screen and graphics.  The comp inside AE gave me precise times for each flv video which I used as my times inside captivate. I check synchronize with project which allows the viewer to start, stop and advance slide by slide but the scrubber will sometimes cause the videos to lose sync with the rest of the project.

Another problem I had, this entire project had to be 508 compliant; however there is no audio track present on the time line for the flv video slides.  I wanted the captions to all originate inside Captivate so when you turned on the captions they would be present for all of the slides including the flv video slides. I did this by creating silent audio tracks inside Avid and importing them into Captivate.  I still had to manually time out the audio from the flv video, but this method worked out fine for the project as you can see below the audio track gave me the speaker icon which allowed me to insert captions into the slide.

All of the captivates where published and sent to the flash programmer along with the rest of the flash videos.  Everything works great, the client is happy and we are preparing to start another project similar to this one for the same client.

I can only hope that the folks at Adobe work out this problem and a number of other problems I found while working on this project.  Having said that, Captivate is the only program I’ve found that can meet my needs when producing these interactive presentations.

[NoKarma4U]

I can only throw my hat in the ring here and say i hope they get the "Pause slide till end of video" setting fixed quick too! I don't recall using this setting in previous version of CP (been using CP since verion 1) -- has it EVER worked properly in previous versions.

I can further concurr with the frustration of how "quirky" this "bug" is too -- the setting works properly sometimes but not others (publish once -- everything is cool, publish again -- everything breaks), it works on one slide and not another in the same presentation (both with exact same settings and nearly identical FLV content), and on and on and on ... almost impossible to debug and document.

Has anyone investigated whether or not there is any scripting that we can attach to the slide to evaluate whether or not a specific FLV file is playing, and to "pause" if the condition is met? It might be possible to let the scripting control the playback of the presentation around the FLV content, rather than relying on this buggy checkbox to do the job.

Kind regards,

Mike

[SteveC15660]

I'm going to move this discussion to the head of the line because I do not see Adobe doing anything to fix this problem yet.