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Issues when previewing a Captivate project

Adobe Employee ,
Aug 06, 2020 Aug 06, 2020

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In Captivate (2019 release), sometimes, when you preview a project, you see the following error message.

captivate-pub-issue.png

Workaround

This issue is specific to your computing environment. You can either:

  • Uninstall and reinstall Captivate.
  • Change your network's proxy settings.
  • Change the default browser.

If the steps still do not resolve the issue, create a post in this forum or write to CaptivateHelp@adobe.com.

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New Here ,
Aug 20, 2020 Aug 20, 2020

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Thank you for you update.....

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