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Scrolling text - not visible in some browsers

New Here ,
Jun 02, 2020

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Hello - I am using Captivate 2019 v11.5.1.499

 

I have scrolling text Learning Interactions on some of my pages; however, they are only showing up when I test in Edge. When I test in Chrome, there's just a blank spot where the scroll window should be. I also have a teammate who is working on a Mac, and it doesn't show up for her in Edge OR Chrome. 

 

Anybody else have this issue, know why it might be caused, and/or have a workaround? Thanks!

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Scrolling text - not visible in some browsers

New Here ,
Jun 02, 2020

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Hello - I am using Captivate 2019 v11.5.1.499

 

I have scrolling text Learning Interactions on some of my pages; however, they are only showing up when I test in Edge. When I test in Chrome, there's just a blank spot where the scroll window should be. I also have a teammate who is working on a Mac, and it doesn't show up for her in Edge OR Chrome. 

 

Anybody else have this issue, know why it might be caused, and/or have a workaround? Thanks!

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Most Valuable Participant ,
Jun 02, 2020

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How did you test? Is it in Preview or after publishing?  Are you one a non-responsive or a responsive project? 

I am a big fan of Scrolling Text interactions, often use them to replace TEBs

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New Here ,
Jun 02, 2020

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Tested after publishing. On a non-responsive project.

 

It looks like the learning interaction is actually a SWF object...so it won't show up on any browsers that you've already disabled Flash on. Can't guarantee my learners haven't done that, so going with the first workaround I found:

 

Paste the text in a word processor, save it as a web page, zip it up, and insert as a web object. Ensure Scrolling is checked on the Properties: https://www.youtube.com/watch?v=ixbXR4HN9Js 

Scroll boxes are easy to implement in Adobe Captivate. In this video, I show you how.

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Lilybiri LATEST
Most Valuable Participant ,
Jun 02, 2020

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I didn't publish to SWF since over 3 years. The Learning interactions although based on SWF are compatible with HTML5 output, didn't have issues yet.  Do not test the published course locally, but after uploading to a webserver or a LMS. No need for a workaround to me. Something else must go awry.

My most recent blog about Scrolling text is not evenone year old:

http://blog.lilybiri.com/scrolling-text-interaction-to-replace-text-entry-box

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