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Inspiring
April 5, 2019
Question

Streaming interactive video loading delay

  • April 5, 2019
  • 1 reply
  • 764 views

So I have been enjoying working with interactive video but there is one issue I can't seem to solve. When embedding youtube videos, there is the obvious delay in loading the video. The problem is that the project keeps playing in the background so depending on the internet connection speed and device, the timing of the overlay slides will be different. I have tried to anticipate this by delaying the bookmarks for a second or two but this doesn't work because speeds vary. I want to have an overlay slide appear at the correct point regardless of the loading speed of the video. Is there a seamless way to pause the timeline until the video finishes loading? Other creative solutions?

Thanks!

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1 reply

Paul Wilson CTDP
Community Expert
Community Expert
April 6, 2019

I've not experienced this myself, but it could be that my internet connection is quite fast. You might want to experiment with putting your videos directly in the Captivate project rather than relying on YouTube. Unfortunately, we are all at the mercy of internet connections. Some of your audience may not experience any difficulties; others may not.

Part of my technical needs analysis when working with a new client and before determining if a video is a viable option, I investigate how their learners will be accessing their online learning. If data speeds and limits are a concern, video, interactive or otherwise, may not be a good choice.

Sometime next month there is an expected update to Captivate that will include the ability to use Vimeo.com videos as an alternative. Vimeo.com may give you improved results.

Paul Wilson, CTDP
clee_mdlpAuthor
Inspiring
April 7, 2019

I appreciate your comment. Unfortunately I'm all in on youtube at this point so your response isn't going to help me. So back to the original question. Is there a way to pause the project until the video loads?

Paul Wilson CTDP
Community Expert
Community Expert
April 7, 2019

Sorry I have nothing further to offer. Have you contacted technical support on this? They may be able to offer a solution that I'm not thinking of.

http://bit.ly/AdobeCare

Paul Wilson, CTDP