SVG artwork form Illustrator not displaying in Captivate 2017

Forum|Forum|8 years ago
July 3, 2017
3 replies
1292 views

Hi I'm running Captivate 2017, on a Mac, and if I import a SVG Graphic from Illustrator, I just get a blank square ? I can view the SVN fine in a browser and Captivate does not display any error ?

Is there any other way of importing Vector artwork into Captivate ? it does not seem to support ai, eps etc?

Also if I click the button to "Edit SVG" then the thumbnail displays ok and it open's in Illustrator.

I have tried "Converting to outlines" and using presentation export options in illustrator.

Thanks

Screen Shot 2017-07-03 at 15.47.33

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Correct answer worland

I'm on Windows, not on Mac.

Hi

Turns out it was a run time error with Captivate, closing Captivate and restarting seems to have fixed the issue, maybe Captivate had simply run out of graphics memory ?

S

sephoraa68601556

Known Participant

Not sure if this was covered or helps but I find that using artboards in AI when exporting svg's solves a lot of issues. In the SVG code it creates a bunch of white space around it otherwise.