why is my photo very blurry once I publish the project??

[TWorthley]

I have inserted two photos into my project (Captivate 8.01) and they are both relly blurry once I have published the project. It doesn't matter what format I save it in, still blurry. I have change the pixels in the photo and re-inserted and still nothing.  Any ideas on how to correct the issue?  getting frustrated....

[Lilybiri]

Which version? Try to uncheck all compression settings when publishing, and don't check 'scalable html content'. And what was the quality of the inserted image, how did you create that one, which format did you use, which resolution and bit depth?

[TWorthley]

I am using Captivate v8.01. I have re-published the project again unchecking the 'scalable html content' and see a minor difference, but I would be unable to have smaller screen aparatuses (smaller screened laptops) view where as the project is half off the screen now.

the photos are both 8.5 x 11 jpegs at 200dpi. they were both originally pdf's that I used Photoshop to cleanly convert to jpegs. Is this where the issue is?

[Lilybiri · Accepted solution]

That means you did a lot of rescaling, took my calculator: your original image is 1700x2200px!!! And what is the resolution of your slides? Typical screen resolution is only at 72-96 ppi. And a mobile browser has a typical width of 300-360px...Is the photo taken up all that space, even then it was way too big.

But JPEG is a lossy compression format, which quality did you choose? In Photoshop, rescale your photo to about the resolution you want it to have in Captivate and try with a non-lossy compression like PNG24.

[TWorthley]

Thank you Lilybiri!!! 

I used Photoshop to manipulate the size and resolution and then finally converted the photos to a png file. What a huge difference. Thank you very much for pointing me in the right direction.

Thanks again Lily,

Teresa