Adobe Character Animator 2025 not open

[rafael-sef]

My Adobe Character Animator application does not open, giving the following error message: Unable to create AGM font ("Adobe Clean UX" - Bold"). I did several searches and found nothing about this error. As a result, the application does not even open. is booting. Does anyone know how to help me?

[TheOriginalGC]

That would indicate that the program does not have rights to the drive you are trying to open it from. Where do you have it installed? Is it installed on a local drive? Have you tried uninstalling and re-installing the program?

[rafael-sef]

@TheOriginalGC Thanks for the answer.

Yes, it is installed on a local drive. In fact, I had already tried uninstalling and installing again, including testing previous versions. And the problem persisted.

I ended up discovering that the problem was in the application log. I got there via the path "%appdata%\Adobe" and changed the line corresponding to the error in the "Debug Database" file.

Where it was "UseAdobeCleanFont true true" replace it with "UseAdobeCleanFont false true". I restarted the computer and it worked!

[TheOriginalGC]

Wow, that's some pretty clever detective work. I'm glad you got it sorted out.