Error in Character Animate Lip Sync

Report · Jun 29, 2025

Hi Adobe folks. Here I am again, this time in English, to see if you'll pay attention to me. As I reported in two posts, Character Animate's lip sync is not working. Once again: The playback needle runs, but the viseme freezes. This means that while the audio is playing, the character's image is frozen in a single viseme, instead of changing as the audio words change. What are you going to do about this? I've noticed that it's been a long time since any Character updates have appeared on the platform, which gives me the impression that you don't care much about this software. Well, for me, as a customer, I can say that the software is very important and that I pay a monthly subscription to Adobe to have a good product with me, so if you could give a little attention to your product and your customer, I would be very grateful.

Report · Jun 29, 2025

Was anything ever done to help with this? I'm starting to regret using CA b/c as you stated there ARE VERY FEW answers to some complex questions and seems to be even few users and EVEN FEWER tutors. I put so much time into this and like you I have gotten very frustrated.

Report · Jun 29, 2025

Yes, and the worst part is that Adobe underestimates this incredible tool. It's a shame, because if they dedicated themselves to including new tools, such as a Timeline like Animate (where we could even draw frame by frame), I have no doubt that this software would be unbeatable. I feel like I'm in limbo, always with the impression that very soon they'll do away with CA. Another improvement they could make is to improve the exchange between CA and Illustrator, but no, everything is very slow. You waste precious minutes looking at the monitor while waiting for CA to update the changes made in Illustrator. Disappointing!