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Libgit2 error when creating a new project on an external drive

Engaged ,
Jan 18, 2023 Jan 18, 2023

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Hi

I can create a new project my C drive. Etc. Desktop or C:\Users\name\Documents\Adobe\Character Animator\

But, if I try to create a new project on my external drive I get this error. (see attached)

It creates the project on the drive and tries to open it. But can't.

Any help?

Jakob

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Adobe Employee ,
Jan 19, 2023 Jan 19, 2023

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Is there anything unusual about the formatting or permissions settings of that external drive?

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Engaged ,
Feb 14, 2023 Feb 14, 2023

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Not that I know of. I don't think so.

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Adobe Employee ,
Feb 22, 2023 Feb 22, 2023

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We found an external drive that reproduces this "attempt to reinitialize" error, which allowed us to determine the problem. It was caused by a bug in an updated 3rd-party component that we incorporated in version 23.0. Until we ship an updated version (which will first appear in the Beta), the workaround is to save on a drive that doesn’t trigger the problem, or revert back to using Character Animator 22.5. Sorry about that!

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Engaged ,
Feb 23, 2023 Feb 23, 2023

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Okay, thanks. Great! Yes, I'm already following that approach.

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