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new fonts not work in cfdocument pdf and cfreport ( CF2021 - linux )

New Here ,
Mar 02, 2023 Mar 02, 2023

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hi all, I'm having a problem with the implementation of new fonts to be used both in the cfdocument to create a pdf and in the cfreport. As you can see in the picture I downloaded the .ttf files and put them exactly in that path and put the correct path inside Font Management on the administrator cf . The folder exists and the path is right, I restarted CF but there is no way the fonts are displayed in both cfdocument and cfreport. Always use a default font, how can I fix this?

 

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Adobe Employee ,
Mar 02, 2023 Mar 02, 2023

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@[Projects]28660639tixy  Could you please let me know the update level of the ColdFusion?

 

Thanks,

Vikram

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New Here ,
Mar 02, 2023 Mar 02, 2023

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Hi Vikram,

these are the setting of coldfusion 

Server ProductColdFusion 2021
Version2021,0,04,330004
EditionStandard  
Operating SystemUNIX  
OS Version5.15.0-1028-aws  

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New Here ,
Mar 02, 2023 Mar 02, 2023

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New Here ,
Mar 01, 2023 Mar 01, 2023

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the operating system is linux

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

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@[Projects]28660639tixy Please contact us at cf.install@adobe.com to investigate this issue further.

 

Thanks,

Vikram

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Community Expert ,
Apr 25, 2023 Apr 25, 2023

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Was the problem resolved? If so, could you please share the solution.

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New Here ,
Feb 07, 2024 Feb 07, 2024

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Hi,  Im having the same issue.  Did anyone resolve the problem?  Fonts looks different when I  create and print the PDF.  

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New Here ,
Feb 07, 2024 Feb 07, 2024

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Our server is  Ubuntu 22.04 and we have solved reading solution in this post:
https://community.adobe.com/t5/coldfusion-discussions/cfreport-pdf-unable-to-find-registered-ttf-fon...

 

For us  the solution was quite simple just as creating a symbolic link 
ln -s /usr/share/fonts/ttf /usr/share/fonts/default/TrueType

then, restarted Coldfusion Service and fonts were rendered the right way!
Good Luck!

 

 

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