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Can't login Adobe Connect Central Login

New Here ,
Apr 04, 2020 Apr 04, 2020

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Hi Guys.

As the title implies, after I install Adobe Connect 10.6 on Windows Server 2016 successfully, I can't login Adobe Connect Central Login even once, although I have access to the console. I'm sure that I enter username & password correctly.

Does anybody have an idea?

 

Anycomments would be appreciated.

 

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Administration , Connect central

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LEGEND ,
Apr 04, 2020 Apr 04, 2020

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Did you create an Admin account for yourself in the console for Connect? If you have, just create another one, you can always remove the account later. 

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New Here ,
May 08, 2020 May 08, 2020

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I have the same problem. Do you find any solution?

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LEGEND ,
May 08, 2020 May 08, 2020

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Try using a different browser or a private window. I've had cookies hang on and cause a problem logging in and that usually gets around the issue.

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New Here ,
Mar 31, 2021 Mar 31, 2021

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I am using Firefox private window. I reset my PW for Adobe, does that include Adobe connect? I can't log into DHS adobe connect webinar with new or old password. Please help

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LEGEND ,
Apr 01, 2021 Apr 01, 2021

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Your Adobe.com login will not be the same as your Adobe Connect login. You should have recieved an email with your login information directly from the Adobe Connect account. If you don't have that, reach out to who ever you are working with to join their meetings.

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