Chromebooks and Adobe Connect

[krystianjones]

Hello.

I'm investigating Chromebooks and wonder if anyone has any comments about using Adobe Connect on Chromebooks?

I can make some assumptions about how they perform:

1. no Connect addin, so as a result;
2. no screenshare

Otherwise, I would expect Connect to run just like it would do in Chrome on a PC or Mac for both Hosting and participation. Can anyone confirm this?

With Chromebook use being so low I don't know anybody that has one that I can test properly.

Some key questions I'm looking to have answered:

1. has anyone encountered any problems connecting headsets or external webcams into Connect via Chromebook?
2. does Connect still suffer from the occasional Flash crash that kicks you out of the meeting?
3. do file uploads to Connect central from a Chromebook work as expected?
4. do custom pods work as expected?

Many thanks in advance of any advice that can be given 😃

[Jorma_at_CoSo]

A Chromebook is basically running the Chrome web browswer as it's OS. So anything you can do it Chrome, you can do in a Chromebook.

You are correct in assuming no add-in and thus, no screen sharing. The add-in is also required for sharing PPTX content. PPT content will work without the Add-in.

I'll look into the file uploads from a Chromebook and get back to you. Webcams and headsets should work. Not sure what you mean by the occational Flash crash, I haven't seen that problem before. The issues with the version of the Flash Player API that Chrome uses has been resolved, so you should be fine there. Custom pods will work as expected.

[krystianjones]

Many thanks Jorma 😃

Do you often use your Chromebook with Connect? Any particular frustrations/pain points of hosting from it beyond the lack of addin?

Thanks,

[Jorma_at_CoSo]

I don't use Chromebooks, but some of our other staff members have them (so I'll steal one of theirs for a few minutes and test it out). If I run across anything frustrating, I'll let you know.

[Jorma_at_CoSo · Accepted solution]

Ok, I just sat down with a Chromebook and was able to upload files, and do all normal non-add-in functions in Connect.

I believe you should be good to go there.

[krystianjones]

Huge thanks for your assistance Jorma 😃

[skylard51285552]

Hello,

I know this is an old post, so I was wondering if there were any updated. Has there been anything developed that would help with installing the add-in on a Chromebook? We have the need for teachers hosting an online class to be able to share their screen from a Chromebook. Is there any integration developed that may allow this? Any work-around that has been figured out? Any updates planned? Currently we are still unable to do any functions that require the add-in.

Please advise.

Thanks,

Skylar

[Jorma_at_CoSo]

Skylar,

Nope, no changes. Unfortunately the Chrome books are a small market share so I wouldn't expect to see any further development.

[skylard51285552]

Thanks for the follow up!

Skylar

[jcoonrod]

​Chromebooks are actually a huger market share: "Chromebooks — laptops running Google's Chrome OS as their operating systems — made significant strides, year over year. Chromebooks' market share jumped to 51%from 40%. Apple products, mostly iPads but also laptops and Mac desktops, declined to 24% from 32%.Jan 13, 2016"

[Thomas Gunter-Kremers]

That is only for K12.

[Viyana5C14]

hello,

im a student and I need to attend my online class in 3 hours and I need to download this app as soon as possible on my Chromebook but I don't know how. is there anyone that can help me before my online class starts. thank you very much.

[Viyana5C14]

please help I need this app installed on my Chromebook as soon as possible is there anyone who can help me please

[JonFila]

Make sure when you go to Connect that you click on the lock symbol in your address bar; set it to Allow, then reload your page. It may also be that you need to remove some of the additional items at the end of the URL. Keep it to the first part of the domain and then go and try to join again and that error message will go away.

Also, if you want to share your webcam, click on the search button (lower left) in your Chromebook and search for Camera, open it, click on the settings and reduce the video quality from 720p to 380p or something like that, otherwise your camera won't work the Connect.

You will not be able to screenshare.

[TAC-Kayla]

I have a student who is using a Chrome Book and is needing to watch a recording of class with Adobe Connect. They have the link to the recording but it is not allowing them to play it. What advice can I give them?

[Jorma_at_CoSo]

They will either need to enable Flash for the page playing the recording or watch in the HTML client. The HTML client may not be available if it is still associated (in the Recordings section) of a Meeting that has the HTML option disabled. You could try enabling the HTML option for the room or moving the recording to the Content Library. 

[Guest]

I had the same issue.  AdobeConnect kept saying the Flash plugin needed to be installed, then Adobe said it was already included on Chromebooks.

I had success by copying the link into a new tab.  Give that a try.

[Tim_Diller]

My daughter was also frustrated by this.  One thing that helped her was installing both Firefox and the Adobe Connect app on her Chromebook through the Google App Store.  She could not launch the Adobe Connect App with the Chrome browser, but she could with Firefox.  Then, in Firefox, she had better success with the classroom, including watching video recordings.

[Bonnie5C1D]

Hi,

Now that Flash has been discontinued, how do students with Chromebooks get Adobe Connect to run?

[JonFila]

My son's school switched over to the HTML5 Adobe Connect platform last
month. It will be up to your organizations to do the same.

[Rebecca5C3D]

Did you have any luck with this? I am having the same problem! 

[default2ndu9knnwn84]

Hi, if there is anyone that could help me with this that would be great.

I am a student and have have one of my subjects online on adobe connect. I used to run it on my bigger lapotp and it would let me add a textbox to write in to answer the teacher's questions on the powerpoint/whiteboard. However, I have just bought a Lenovo Chromebook duet and it seems to let me do everything but add text to the screen, only lets me draw which isn't helpful.

Anyone know if there is anything that can be done about this?

Thank you in advance

[JonFila]

I do not believe that is an option on Chromebooks.

[Jorma_at_CoSo]

No, you should be able to do all the whiteboarding functions with a Chrome book. The only limitation is you can't share your screen. 

When you have this issue, do you see the 'T' in the whiteboarding tools?

[default2ndu9knnwn84]

I don’t see that. Writing wise I can only see the marker tool which if I
press it’ll give me options like pencil, pen... but not for text.