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R
roattw
Known Participant
September 7, 2011
Question

Polycom HD camera work in Connect?

  • September 7, 2011
  • 1 reply
  • 11163 views

Have a high-end point-to-point video conference system we just installed.  Only shortcoming is its ability to work with basic web-based VC solutions like Skype.  Not a huge issue with Skype but may be with more robust solutions like Adobe Connect.  Albeit still web-based, more capable of recognizing higher end camera?

In this case the Polycom camera sends out an S-video signal to computer PCI capture card we are hoping will be picked up and recognized by Connect.  Skype sees and recognized it, just cant display it.

Havent been able to setup a test with Adobe Connect yet so looking for any insights in advance.

Thanks!

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1 reply

Jorma_at_CoSo
Jorma_at_CoSo
Legend
September 7, 2011

There are a couple of solutions you may want to try.

First, if Connect doesn't recognize your video card as an input, you may want to look at the DVDriver software, as it will allow your computer to recognize any video input as a "web cam". And it's only $60 (free trial though).

Second, you could look to a licensed deployment of Connect, which allows VTC integration. All you need is a SIP address for your Polycom system. Just plug it in in the Admin section and there will be a pod for it in the meeting room.

R
roattwAuthor
Known Participant
September 7, 2011

Thanks Jorma.  Couple question since Im new to this:

"a licensed deployment of Connect, which allows VTC integration": We are always calling into these event, not hosting them.  Are licensed versions only for the host?

"All you need is a SIP address for your Polycom system"

Its already set with an IP address on the institutions VoIP system.  Works great point-to-point.

Thanks again!

R
roattwAuthor
Known Participant
September 14, 2011

Well....it's a matter of having your own Adobe Connect Server really then you could do it.

Most customers that have VTC equipment have them inside the firewall so even if we offered or eventually offer this option to hosted accounts, the other issue will be that your firewall would have to open up ports in the 5000-6000 range to the internet. Most IT security folks would never allow that many ports to be open to the internet. So, it really is best to have your own Connect server if you want to do all this inside the firewall.

There are folks that use our Adobe hosted Connect Servers but buy one Adobe Connect server for doing this for those occasions where you desire this integration. It's an option but would cost the price of the server and licenses.


Since Im more IT than AV Im going to take a moment to briefly describe my situation to make sure Im not

leaving out some magic tidbit that might lead to a solution to this situation.

Small conference room with a Polycomm 7200 codec with Polycom HD Eagle Eye camera:

http://www.polycom.com/global/documents/products/telepresence_video/datasheets/hdx-eagleeye-comparison-tech-specs.pdf

This Point to point system works great IP to IP using the codec itself.

Problem is we only do about 20% of VC point to point (but thta number is growing).

We still do a lot of Adobe Connect web based ones as well.

This Eagle Eye Camera has an S-video out and just suprised be cant get Connect (or Skype) to recognize this camera (even thought the PC PCI card sees it).

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