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Known Participant
September 7, 2011
Question

Polycom HD camera work in Connect?

  • September 7, 2011
  • 1 reply
  • 11163 views

Have a high-end point-to-point video conference system we just installed.  Only shortcoming is its ability to work with basic web-based VC solutions like Skype.  Not a huge issue with Skype but may be with more robust solutions like Adobe Connect.  Albeit still web-based, more capable of recognizing higher end camera?

In this case the Polycom camera sends out an S-video signal to computer PCI capture card we are hoping will be picked up and recognized by Connect.  Skype sees and recognized it, just cant display it.

Havent been able to setup a test with Adobe Connect yet so looking for any insights in advance.

Thanks!

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1 reply

Jorma_at_CoSo
Legend
September 7, 2011

There are a couple of solutions you may want to try.

First, if Connect doesn't recognize your video card as an input, you may want to look at the DVDriver software, as it will allow your computer to recognize any video input as a "web cam". And it's only $60 (free trial though).

Second, you could look to a licensed deployment of Connect, which allows VTC integration. All you need is a SIP address for your Polycom system. Just plug it in in the Admin section and there will be a pod for it in the meeting room.

roattwAuthor
Known Participant
September 7, 2011

Thanks Jorma.  Couple question since Im new to this:

"a licensed deployment of Connect, which allows VTC integration": We are always calling into these event, not hosting them.  Are licensed versions only for the host?

"All you need is a SIP address for your Polycom system"

Its already set with an IP address on the institutions VoIP system.  Works great point-to-point.

Thanks again!

Jorma_at_CoSo
Legend
September 7, 2011

Connect is sold in two primary options. You can purchase it as Software As A Service (SAAS), where Adobe hosts your account and you just pay an annual subscription fee. Your URL would be http://yourcompanyname.adobeconnect.com/. You can also purchase the software outright and host it on your own server(s). This is a licensed purchase. URLs usually end up as http://connect.yourcompany.com/.

If you host your own Connect server, then the VTC integration is available. If you have Adobe host your account, it is not.

A SIP address is different than an IP address, I'll leave the description to Wikipedia. If your Polycom system has a SIP address, then it would work with the VTC integration.