• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Video not playing for all participants

New Here ,
Mar 06, 2017 Mar 06, 2017

Copy link to clipboard

Copied

My video in Adobe Connect seems to have loaded fine but when a Presenter or Host plays the video, it only plays on their screen, it is not syncing that action for all participants. One important note, if it makes any difference, the slide deck with the video was uploaded to the Adobe Connect servers via an Adobe Presenter upload.

As is, the only way I can get my audience to view the video simultaneously is if I tell everyone to press play on my count. As far as I know I have everything set that it should play for everyone at the same time. I'm using the same set up in the platform that I have for a while and videos have played okay. 

Thank you!

Views

222

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 15, 2017 Mar 15, 2017

Copy link to clipboard

Copied

LATEST

Are the rest of the things in the PPT playing back for everyone as the Host/Presenter advances the slide deck?

Did the Syn button (bottom right of the Share pod) get un-depressed?

Have you tried re-inserting the video in the slide deck using Presenter?

Would it be acceptable to have the video loaded in a different Share pod and transitioning between them, this would eliminate Presenter?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines