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Adobe Connect support email?

Guest
Jun 11, 2013 Jun 11, 2013

hello, I could provide support email I tested with Adobe Connect: admin@acrobat.com, connectadmin@acrobat.com but do not work, I need to make payment but the tool will not let me

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LEGEND ,
Jun 11, 2013 Jun 11, 2013

It sounds like you have an account purchased through Adobe's website. I'd recomend contacting them through the options listed at the bottom of the page, https://service.acrobat.com/cfusion/bots/purchase/index.cfm.

If you still have your welcome e-mail, from when you initially purchased, it should have contact/support info there as well.

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Adobe Employee ,
Jun 11, 2013 Jun 11, 2013

Thanks Jorma.

In addition I am asking our Connect Support team to reach out to you personally, bidcar. You will hear back from someone soon.

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Guest
Jun 11, 2013 Jun 11, 2013

very nice for your prompt reply, I had available on my credit card when I tried to make the debit and then it would not let me and I have the platform to give outstanding courses, Jorma would greatly appreciate if you could send my information to contact me the support, thanks again.

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Guest
Jun 11, 2013 Jun 11, 2013
Ashish Gupta friend, a question?, You said something in support, I wrote you but still did not answer, I'd appreciate if you can inform me, thanks
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Adobe Employee ,
Jun 11, 2013 Jun 11, 2013

Hi bidcar! Sorry but I did not understand what you meant to convey in the above message to me.

I requested someone (in the Support team) to contact you. In case you did not hear back let me know.

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Guest
Jun 12, 2013 Jun 12, 2013
LATEST

thank you very much, is that I have this problem and I can log in to make payment or communicate with technical support to try again with credit card

Dear Bidcar Herrera,

Unfortunately, we have discovered a problem with your Adobe Connect Meeting service plan.

We were unable to charge the credit card provided. If you feel you received this message in error, please contact your credit card company.

You will not be able to use your account until this issue is resolved.

Account Information

        Account # / Support ID: 1128055912

        Account Login Page:    

        Login:                  cuentaceti@gmail.com

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