Share my screen doesn't open in adobe connect 11.9.980.387

Forum|Forum|6 years ago
May 8, 2019
1 reply
3291 views

Share my screen doesn't open in adobe connect 11.9.980.387... When I try to share my screen nothing happens. Everything else works. If I log into anther PC it works fine. What could be the cause of this issue?

Desktop application

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Jorma_at_CoSo

Legend

Try updating to the latest version of the App and see if that resolves the issue. It can be downloaded here: Adobe Connect Downloads and Updates

W

wancebAuthor

Participating Frequently

I did that as you suggested I sill have the same issue. Can't share my screen

Jorma_at_CoSo

Legend

Do you get any error messages? Does the dialog to select how you want to share your screen open up?

Are your video drivers up to date?

You can also try enabling logging for the Connect App. That may give some insight as to what is happening. Enable logging in the application for desktop

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