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Is Adobe Express down?

randall_0619
Community Beginner ,
Oct 20, 2025 Oct 20, 2025

Adobe express keeps on saying "network issue refresh again"  after I try to access my documents. PLEASE HELP. Freaking out as I may have lost a 80+ long page document. I cannot access any of them. 

Bug Unresolved
TOPICS
App installs and updates , Files and libraries , Others
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correct answers 1 Correct answer

Amitej S Adobe Employee
Adobe Employee , Oct 23, 2025 Oct 23, 2025

Hi@randall_0619, Due to the massive AWS outage that occurred on Oct 20th, 2025, a subset of Adobe products and services hosted experienced performance issues. This might be due to the same outage. Can you recheck and confirm if the issue is resolved for you? Let us know about your observations, we are here to help! 

 

Note: You can check for Adobe's system status report here https://adobe.ly/4oyIodl

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kglad Community Expert
Community Expert ,
Oct 20, 2025 Oct 20, 2025

retry when the aws outage is resolved.

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randall_0619
Community Beginner ,
Oct 20, 2025 Oct 20, 2025

Hopefully it is by the morning!

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kglad Community Expert
Community Expert ,
Oct 20, 2025 Oct 20, 2025

hoping sooner, but am discouraged.

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Amitej S Adobe Employee
Adobe Employee ,
Oct 23, 2025 Oct 23, 2025
LATEST

Hi@randall_0619, Due to the massive AWS outage that occurred on Oct 20th, 2025, a subset of Adobe products and services hosted experienced performance issues. This might be due to the same outage. Can you recheck and confirm if the issue is resolved for you? Let us know about your observations, we are here to help! 

 

Note: You can check for Adobe's system status report here https://adobe.ly/4oyIodl

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