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1

CC Desktop displays weirdly

Community Beginner ,
Aug 29, 2025 Aug 29, 2025

I've had this problem with the CCdesktop app displaying ver weirdly for quite a while. I've plugged away trying to find a solution myself for ages but it won't go away. There is also a problem with library syncing where have to enter the app and click on the files before they start to sync (very slowly) in Photoshop. I don't get this type of display problem with any other app, just CC desktop.

All apps/drivers are up to date on Win 10.

Thx in advance.

janee_0-1756464774861.png

 

Bug Unresolved
TOPICS
App installs and updates , Files and libraries
84
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2 Comments
Adobe Employee ,
Aug 29, 2025 Aug 29, 2025

Hi @WaynePearson,

 

Thanks for reaching out! We're sorry to hear about this. Please try using the Creative Cloud Cleaner tool to uninstall the app- https://adobe.ly/3JX0uXd, and after that, try installing it again to check if that helps.

 

Let us know if that helps, then will move forward with the Photoshop issue.

 

Regards,

Tarun

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Community Expert ,
Aug 29, 2025 Aug 29, 2025
LATEST

make sure you're using your video card's studio (not game) driver.

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