Ayuda

[m a l u31905552aggr]

Hola, cómo están? 

He adquirido el Plan para Estudiantes pero me están cobrando el Plan Común. 

Ante quién o cómo puedo hacer el reclamo? 

No consigo que alguien me ayude por el momento...

Desde ya muchas gracias!

[m a l u31905552aggr]

A su vez, quise instalar Photoshop, distintas versiones, y ninguna me permiten instalar. Por lo que estoy pagando por algo que no estoy pudiendo utilizar. Gracias por su ayuda!

[kglad]

contact adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...