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CEPHtmlEngine issues

Community Beginner ,
Feb 21, 2016 Feb 21, 2016

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Ever since i upgraded to a 2015 Macbook Pro Retina and installed Adobe CC I started have issues with my fan running at high speed while using apps, so after many trials and conversations with adobe customer care and help desk i managed to work out that if i completely deleted the CEPHtmlEngine files it removed the startup menus and CC libraries panels from all apps so i uninstalled the software then reinstalled of course the issue came back so found that disabling cc sync it actually fixed the fan issues and i was able to use cc libraries but them today while i had indesign and photoshop both running the fan issue arose again until i closed 1 app down, not ideal as sometimes you want to be ale to flick between apps. This issue never happened on my 2012 macbook pro i use to be able to have about 3 apps open at once. Never any fan issues. Any ideas is this is a CEPHtmlEngine bug? Hopefully adobe are aware and are looking into it. Cheers AdobeCC‌

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correct answers 1 Correct answer

Community Beginner , Feb 23, 2016 Feb 23, 2016

huid31332308 schrieb:

Dear All,

Could you please refer to this post and see whether it fixes your problem?

CEPHtmlEngine slows Computer (Mac) and solution.

Thanks, the following workaround seems to be a solution .. it works.

Could you please try out the private build of Design Library (Shared Files - Acrobat.com), which has a potential fix for the CPU usage issue?

1. Move the old Design Library extension to somewhere else (move to your Desktop for example):

  • Photoshop: /Applications/Adobe Photos
...

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Explorer ,
Sep 21, 2022 Sep 21, 2022

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My co-worker who works on a PC has also tried this fix and it has worked for them.  Please let me know if works for anyone!   ðŸ™‚

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New Here ,
Mar 28, 2023 Mar 28, 2023

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No difference here unfortunatly

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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@addera45433560 

 

you're posting to an old thread. what problem are you seeing?

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