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Das ganze bezieht sich auf MacOS 12.6.
Gestern morgen hab ich die Meldung von der Cloud Desktop App bekommen das es ein Problem gibt und sie nicht gestartet werden kann. Irgendwann kam dann die Option zum reparieren. Hat nichts gerbacht.
Alle anderen Programme wie ID oder PS lassen sich normal starten.
Hab mir dann den Installer der Cloud App geladen. Nach dem Doppelklick auf die App sehe ich kurz ein buntes Fenster welches direkt wieder verschwindet und erhalte dann einen Fehlerbericht.
Danach habe ich die Cloud Dekstop App mit dem Cleaner die hier überall empfpholen werden entfernt. Zusätzlich dann alle Caches und Einstellungen gelöscht die ich finden konnte. Hat auch keine Abhilfe gebracht.
Hab dann mal eine andere Adobe App geladen und versucht zu installieren. Gleiches Problem. Doppelklick auf die App und ich erhalte direkt einen Fehlerbericht. Da mir kein andere Anbieter eingefallen ist der eine App als Routine zum Installieren nutzt hab ich mal eine pkg probiert und das ging ohne Probleme. Ansosten läuft auch alles normal.
Ich habe die Apps zum Installieren auch mal manuell in den Sicherheitseinstellungen Vollzugriff gegeben. Hat auch nichts gerbacht.
Das Problem kam wirklich über Nacht und ich kann mir so überhaupt gar nicht erklären was das jetzt sein soll. Irgendwelche Ideen?
Hier noch der Fehlerbericht, vielleicht kann einer was mit anfangen.
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: Install [1307]
Path: /Volumes/VOLUME/*/Creative Cloud Installer.app/Contents/MacOS/Install
Identifier: com.adobe.cc.Install
Version: 2.10.0.17 (2.10.0.17)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-09-29 11:59:04.0068 +0200
OS Version: macOS 12.6 (21G115)
Report Version: 12
Anonymous UUID: 8E07846E-A1A3-2016-87EE-720EBBC7F387
Time Awake Since Boot: 810 seconds
System Integrity Protection: enabled
Crashed Thread: 21 com.adobe.ngl-GetCachedProfile-0x700001eac000
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1307]
VM Region Info: 0 is not in any region. Bytes before following region: 4424761344
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 107bc8000-108044000 [ 4592K] r-x/r-x SM=COW ...MacOS/Install
Thread 0:: Dispatch queue: com.apple.main-thread
0 WebCore 0x7ff906d5f34a WebCore::HTMLDocumentParser::pumpTokenizer(WebCore::HTMLDocumentParser::SynchronousMode) + 298
1 WebCore 0x7ff90847d56a WebCore::HTMLDocumentParser::insert(WebCore::SegmentedString&&) + 122
2 WebCore 0x7ff90847e4dc WebCore::HTMLDocumentParser::parseDocumentFragment(WTF::String const&, WebCore::DocumentFragment&, WebCore::Element&, WebCore::ParserContentPolicy) + 1132
3 WebCore 0x7ff9082ff01a WebCore::createFragmentForInnerOuterHTML(WebCore::Element&, WTF::String const&, WebCore::ParserContentPolicy) + 122
4 WebCore 0x7ff90817b335 WebCore::Element::setInnerHTML(WTF::String const&) + 101
5 WebCore 0x7ff9072c40c8 WebCore::setJSElement_innerHTML(JSC::JSGlobalObject*, long long, long long, JSC::PropertyName) + 200
6 JavaScriptCore 0x7ff81ecf4e40 JSC::JSObject::putInlineSlow(JSC::JSGlobalObject*, JSC::PropertyName, JSC::JSValue, JSC::PutPropertySlot&) + 656
7 JavaScriptCore 0x7ff81dddd619 llint_slow_path_put_by_id + 1001
8 JavaScriptCore 0x7ff81e195bb0 llint_entry + 44572
9 JavaScriptCore 0x7ff81e1a7e8e llint_entry + 119034
10 JavaScriptCore 0x7ff81e1a7e8e llint_entry + 119034
11 JavaScriptCore 0x7ff81e1a7e8e llint_entry + 119034
12 JavaScriptCore 0x7ff81e1a7e8e llint_entry + 119034
13 JavaScriptCore 0x7ff81e1a7e17 llint_entry + 118915
14 JavaScriptCore 0x7ff81e1a7e17 llint_entry + 118915
15 JavaScriptCore 0x7ff81e1a7e17 llint_entry + 118915
16 JavaScriptCore 0x7ff81e18ab8d vmEntryToJavaScript + 216
17 JavaScriptCore 0x7ff81e94d4f1 JSC::Interpreter::executeCall(JSC::JSGlobalObject*, JSC::JSObject*, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 561
18 JavaScriptCore 0x7ff81ec71da1 JSC::boundThisNoArgsFunctionCall(JSC::JSGlobalObject*, JSC::CallFrame*) + 513
19 JavaScriptCore 0x7ff81e1aa497 llint_entry + 128771
20 JavaScriptCore 0x7ff81e1a7e8e llint_entry + 119034
21 JavaScriptCore 0x7ff81e1a7e8e llint_entry + 119034
22 JavaScriptCore 0x7ff81e1a7e17 llint_entry + 118915
23 JavaScriptCore 0x7ff81e1a7e17 llint_entry + 118915
24 JavaScriptCore 0x7ff81e1a7e17 llint_entry + 118915
25 JavaScriptCore 0x7ff81e1a7e17 llint_entry + 118915
26 JavaScriptCore 0x7ff81e18ab8d vmEntryToJavaScript + 216
27 JavaScriptCore 0x7ff81e94d4f1 JSC::Interpreter::executeCall(JSC::JSGlobalObject*, JSC::JSObject*, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 561
28 JavaScriptCore 0x7ff81ec71da1 JSC::boundThisNoArgsFunctionCall(JSC::JSGlobalObject*, JSC::CallFrame*) + 513
29 JavaScriptCore 0x7ff81e1aa497 llint_entry + 128771
30 JavaScriptCore 0x7ff81e1a7e8e llint_entry + 119034
31 JavaScriptCore 0x7ff81e18ab8d vmEntryToJavaScript + 216
32 JavaScriptCore 0x7ff81e94d4f1 JSC::Interpreter::executeCall(JSC::JSGlobalObject*, JSC::JSObject*, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 561
33 JavaScriptCore 0x7ff81eba2b6f JSC::profiledCall(JSC::JSGlobalObject*, JSC::ProfilingReason, JSC::JSValue, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&, WTF::NakedPtr<JSC::Exception>&) + 111
34 WebCore 0x7ff908fadee5 -[WebScriptObject callWebScriptMethod:withArguments:] + 773
35 Foundation 0x7ff805e5e527 __NSThreadPerformPerform + 179
36 CoreFoundation 0x7ff8050aa35a __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
37 CoreFoundation 0x7ff8050aa2c2 __CFRunLoopDoSource0 + 180
38 CoreFoundation 0x7ff8050aa0a2 __CFRunLoopDoSources0 + 340
39 CoreFoundation 0x7ff8050a8a50 __CFRunLoopRun + 892
40 CoreFoundation 0x7ff8050a8014 CFRunLoopRunSpecific + 562
41 HIToolbox 0x7ff80e1c55e6 RunCurrentEventLoopInMode + 292
42 HIToolbox 0x7ff80e1c5213 ReceiveNextEventCommon + 283
43 HIToolbox 0x7ff80e1c50e5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
44 AppKit 0x7ff807a18fad _DPSNextEvent + 927
45 AppKit 0x7ff807a1766a -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394
46 AppKit 0x7ff807a09d19 -[NSApplication run] + 586
47 AppKit 0x7ff8079ddc97 NSApplicationMain + 817
48 Install 0x107bd025a 0x107bc8000 + 33370
49 Install 0x107c4d41e 0x107bc8000 + 545822
50 Install 0x107bca174 0x107bc8000 + 8564
Thread 1:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 2:: Dispatch queue: com.apple.SkyLight.UpdateManager.SerialSema
0 libsystem_kernel.dylib 0x7ff804fa79b6 semaphore_wait_trap + 10
1 SkyLight 0x7ff809f4433f invocation function for block in (anonymous namespace)::InterprocessSerialSemaphore::asyncWait(void (int) block_pointer) + 35
2 libdispatch.dylib 0x7ff804e2c0cc _dispatch_call_block_and_release + 12
3 libdispatch.dylib 0x7ff804e2d317 _dispatch_client_callout + 8
4 libdispatch.dylib 0x7ff804e33317 _dispatch_lane_serial_drain + 672
5 libdispatch.dylib 0x7ff804e33dfd _dispatch_lane_invoke + 366
6 libdispatch.dylib 0x7ff804e3deee _dispatch_workloop_worker_thread + 753
7 libsystem_pthread.dylib 0x7ff804fe0fd0 _pthread_wqthread + 326
8 libsystem_pthread.dylib 0x7ff804fdff57 start_wqthread + 15
Thread 3:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 4:
0 libsystem_kernel.dylib 0x7ff804faa3ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff804fe4a6f _pthread_cond_wait + 1249
2 Install 0x107df388d 0x107bc8000 + 2275469
3 Install 0x107e01775 0x107bc8000 + 2332533
4 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 5:: JavaScriptCore libpas scavenger
0 libsystem_kernel.dylib 0x7ff804faa3ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff804fe4a6f _pthread_cond_wait + 1249
2 JavaScriptCore 0x7ff81dec900b scavenger_thread_main + 1627
3 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 6:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 7:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 8:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 9:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 10:: Dispatch queue: NSCGSDisableUpdates
0 libsystem_kernel.dylib 0x7ff804fa79ce semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff804e2d848 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff804e2dc75 _dispatch_semaphore_wait_slow + 58
3 SkyLight 0x7ff809f4412e CGSUpdateManager::enable_updates_common() + 1038
4 SkyLight 0x7ff809f44b7e SLSReenableUpdateTokenWithSeed + 130
5 libdispatch.dylib 0x7ff804e2c0cc _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x7ff804e2d317 _dispatch_client_callout + 8
7 libdispatch.dylib 0x7ff804e33317 _dispatch_lane_serial_drain + 672
8 libdispatch.dylib 0x7ff804e33dfd _dispatch_lane_invoke + 366
9 libdispatch.dylib 0x7ff804e3deee _dispatch_workloop_worker_thread + 753
10 libsystem_pthread.dylib 0x7ff804fe0fd0 _pthread_wqthread + 326
11 libsystem_pthread.dylib 0x7ff804fdff57 start_wqthread + 15
Thread 11:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 12:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 13:
0 libsystem_pthread.dylib 0x7ff804fdff48 start_wqthread + 0
Thread 14:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x7ff804fa797a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff804fa7ce8 mach_msg + 56
2 CoreFoundation 0x7ff8050aa540 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff8050a8bd0 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff8050a8014 CFRunLoopRunSpecific + 562
5 AppKit 0x7ff807b869ce _NSEventThread + 132
6 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 15:: LocalStorage
0 libsystem_kernel.dylib 0x7ff804faa3ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff804fe4a6f _pthread_cond_wait + 1249
2 JavaScriptCore 0x7ff81de25f20 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2416
3 WebKitLegacy 0x7ff81bfc506a bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154
4 WebKitLegacy 0x7ff81bfc87d5 WebCore::StorageThread::threadEntryPoint() + 245
5 JavaScriptCore 0x7ff81de43306 WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 246
6 JavaScriptCore 0x7ff81dc66629 WTF::wtfThreadEntryPoint(void*) + 9
7 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 16:: com.apple.CFStream.LegacyThread
0 libsystem_kernel.dylib 0x7ff804fa797a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff804fa7ce8 mach_msg + 56
2 CoreFoundation 0x7ff8050aa540 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff8050a8bd0 __CFRunLoopRun + 1276
4 CoreFoundation 0x7ff8050a8014 CFRunLoopRunSpecific + 562
5 CoreFoundation 0x7ff80512526e _legacyStreamRunLoop_workThread + 249
6 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 17:
0 libsystem_platform.dylib 0x7ff804ff76cc _platform_strlen + 44
1 libsystem_c.dylib 0x7ff804eb0eaa __vfprintf + 5000
2 libsystem_c.dylib 0x7ff804ebd630 vsprintf_l + 184
3 libsystem_c.dylib 0x7ff804ec34a0 sprintf + 160
4 Install 0x107ca3c2a 0x107bc8000 + 900138
5 Install 0x107d40745 0x107bc8000 + 1541957
6 Install 0x107ca4384 0x107bc8000 + 902020
7 Install 0x107d470f6 0x107bc8000 + 1569014
8 Install 0x107d4629d 0x107bc8000 + 1565341
9 Install 0x107d45e77 0x107bc8000 + 1564279
10 Install 0x107c62d31 0x107bc8000 + 634161
11 Install 0x107c060af 0x107bc8000 + 254127
12 Install 0x107c20cdd 0x107bc8000 + 363741
13 Install 0x107c3c2c2 0x107bc8000 + 475842
14 Install 0x107c415e5 0x107bc8000 + 497125
15 Install 0x107c413f7 0x107bc8000 + 496631
16 Install 0x107df34ea 0x107bc8000 + 2274538
17 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
18 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 18:: CVDisplayLink
0 libsystem_kernel.dylib 0x7ff804faa3ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff804fe4aa4 _pthread_cond_wait + 1302
2 CoreVideo 0x7ff80ccf4e60 CVDisplayLink::waitUntil(unsigned long long) + 370
3 CoreVideo 0x7ff80ccf3ddc CVDisplayLink::runIOThread() + 526
4 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 19:
0 libsystem_kernel.dylib 0x7ff804fa90ea __ulock_wait + 10
1 libsystem_pthread.dylib 0x7ff804fe5c95 _pthread_join + 358
2 Install 0x107df355a 0x107bc8000 + 2274650
3 Install 0x107c0ef25 0x107bc8000 + 290597
4 Install 0x107c0f2a8 0x107bc8000 + 291496
5 Install 0x107df34ea 0x107bc8000 + 2274538
6 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 20:
0 libsystem_kernel.dylib 0x7ff804faa2be __semwait_signal + 10
1 libsystem_c.dylib 0x7ff804ebe863 nanosleep + 196
2 libsystem_c.dylib 0x7ff804ebe799 usleep + 53
3 Install 0x107ddbc06 0x107bc8000 + 2178054
4 Install 0x107c0f37f 0x107bc8000 + 291711
5 Install 0x107df34ea 0x107bc8000 + 2274538
6 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 21 Crashed:: com.adobe.ngl-GetCachedProfile-0x700001eac000
0 CoreFoundation 0x7ff805033504 CFStringGetLength + 10
1 CoreFoundation 0x7ff80504693c CFStringCompare + 24
2 Install 0x107cb656b 0x107bc8000 + 976235
3 Install 0x107dc49c3 0x107bc8000 + 2083267
4 Install 0x107dc46d4 0x107bc8000 + 2082516
5 Install 0x107dc4a54 0x107bc8000 + 2083412
6 Install 0x107d78b0b 0x107bc8000 + 1772299
7 Install 0x107dc4fe4 0x107bc8000 + 2084836
8 Install 0x107dc5190 0x107bc8000 + 2085264
9 Install 0x107d744b3 0x107bc8000 + 1754291
10 Install 0x107dc6141 0x107bc8000 + 2089281
11 Install 0x107dc6313 0x107bc8000 + 2089747
12 Install 0x107d9081e 0x107bc8000 + 1869854
13 Install 0x107dc64dd 0x107bc8000 + 2090205
14 Install 0x107dc6548 0x107bc8000 + 2090312
15 Install 0x107dcacab 0x107bc8000 + 2108587
16 Install 0x107c5f491 0x107bc8000 + 619665
17 Install 0x107c650c3 0x107bc8000 + 643267
18 Install 0x107c825b5 0x107bc8000 + 763317
19 Install 0x107c824e8 0x107bc8000 + 763112
20 Install 0x107c82742 0x107bc8000 + 763714
21 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
22 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 22:: com.adobe.ngl-ProcessNglIngestEvents-0x700001f2f000
0 libsystem_kernel.dylib 0x7ff804faa3ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff804fe4a6f _pthread_cond_wait + 1249
2 libc++.1.dylib 0x7ff804f42d93 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 Install 0x107d2d476 0x107bc8000 + 1463414
4 Install 0x107c825b5 0x107bc8000 + 763317
5 Install 0x107c824e8 0x107bc8000 + 763112
6 Install 0x107c82742 0x107bc8000 + 763714
7 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 23:: com.adobe.ngl-MonitorSuccessEventsThread-0x700001fb2000
0 libsystem_kernel.dylib 0x7ff804faa3ea __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff804fe4a6f _pthread_cond_wait + 1249
2 libc++.1.dylib 0x7ff804f42d93 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 Install 0x107d2dc0c 0x107bc8000 + 1465356
4 Install 0x107c825b5 0x107bc8000 + 763317
5 Install 0x107c824e8 0x107bc8000 + 763112
6 Install 0x107c82742 0x107bc8000 + 763714
7 libsystem_pthread.dylib 0x7ff804fe44e1 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff804fdff6b thread_start + 15
Thread 21 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x00007ff804fa797a rdx: 0x0000000000000001
rdi: 0x0000000000000000 rsi: 0x0000000108057ee8 rbp: 0x0000700001eab7e0 rsp: 0x0000700001eab7b8
r8: 0x000000000000e703 r9: 0x0000000000000000 r10: 0x0000000000000048 r11: 0x0000000000000206
r12: 0x00007fdc51f44aa0 r13: 0x00007fdc53606b60 r14: 0x0000000000000001 r15: 0x0000000108057ee8
rip: 0x00007ff805033504 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14
Thread 21 instruction stream:
cd ff ff ff d3 ff ff ff-e9 04 00 00 00 90 90 90 ................
90 55 48 89 e5 53 50 48-89 fb bf 08 00 00 00 e8 .UH..SPH........
a4 9c ff ff 84 c0 74 21-48 8b 05 0d 0a ad 42 48 ......t!H.....BH
83 38 00 74 14 bf 02 00-00 00 48 89 de e8 9e 8c .8.t......H.....
1b 00 48 89 1d d3 b9 53-41 48 83 c4 08 5b 5d c3 ..H....SAH...[].
90 e9 cd 37 11 00 40 f6-c7 01 0f 85 b0 28 12 00 ...7..@......(..
[48]8b 07 48 85 c0 74 2b-48 8d 0d a5 b9 53 41 48 H..H..t+H....SAH <==
3b 01 74 1f 48 8b 0d b9-5e 70 41 48 39 c8 74 13 ;.t.H...^pAH9.t.
a8 01 74 52 48 8b 15 a9-09 ad 42 48 23 02 48 39 ..tRH.....BH#.H9
c8 75 43 48 8b 4f 08 83-e1 05 48 8b 47 08 83 f9 .uCH.O....H.G...
04 75 0a a8 60 74 0f 48-8b 47 10 eb 20 a8 60 74 .u..`t.H.G.. .`t
20 48 8b 47 18 c3 48 8b-47 08 83 e0 05 31 c9 83 H.G..H.G....1..
Binary Images:
0x7ff906d39000 - 0x7ff909270fff com.apple.WebCore (17613) <944e40a1-66cb-3501-a5e8-985e4d4289ba> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x7ff81dc62000 - 0x7ff81f275fff com.apple.JavaScriptCore (17613) <3b6788e4-14ab-3a85-b507-2ec9495c9e76> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7ff805ddd000 - 0x7ff806199fff com.apple.Foundation (6.9) <e22e60bb-ab77-3120-862f-92fa74feffcf> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7ff80502b000 - 0x7ff80552bfff com.apple.CoreFoundation (6.9) <bddb824d-15df-3210-88e8-6aac5c154403> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff80e197000 - 0x7ff80e48afff com.apple.HIToolbox (2.1.1) <06fdecd6-9f69-397b-b1e2-a8226c0ba7ed> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7ff8079da000 - 0x7ff808869fff com.apple.AppKit (6.9) <06015263-62ac-3b08-a298-dc835c18452a> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x107bc8000 - 0x108043fff com.adobe.cc.Install (2.10.0.17) <7b83ea46-94dc-3e8d-a5d1-74945eff54a8> /Volumes/VOLUME/*/Creative Cloud Installer.app/Contents/MacOS/Install
0x7ff804fde000 - 0x7ff804fe9fff libsystem_pthread.dylib (*) <b5454e27-e8c7-3fdb-b77f-714f1e82e70b> /usr/lib/system/libsystem_pthread.dylib
0x7ff804fa6000 - 0x7ff804fddfff libsystem_kernel.dylib (*) <8cc28466-fd2f-3c80-9834-9525b7beac19> /usr/lib/system/libsystem_kernel.dylib
0x7ff809ee5000 - 0x7ff80a283fff com.apple.SkyLight (1.600.0) <6563e632-526d-3c88-8035-049fcca8ca93> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
0x7ff804e2a000 - 0x7ff804e70fff libdispatch.dylib (*) <1a04b380-76e4-3e4b-b0fc-9837533d021d> /usr/lib/system/libdispatch.dylib
0x7ff81bf68000 - 0x7ff81c117fff com.apple.WebKitLegacy (17613) <c24aedc9-f310-3347-8cd7-dee97058717b> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/Versions/A/WebKitLegacy
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
Writable regions: Total=925.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=925.4M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 256K 2
Activity Tracing 256K 1
CG backing stores 2160K 12
CG image 80K 2
ColorSync 216K 25
CoreAnimation 7488K 11
CoreGraphics 12K 3
CoreServices 264K 2
CoreUI image data 352K 5
Foundation 16K 1
IOKit 7940K 1
Image IO 7652K 1
Kernel Alloc Once 8K 1
MALLOC 239.5M 67
MALLOC guard page 32K 8
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
SQLite page cache 64K 1
STACK GUARD 56.1M 24
Stack 19.7M 25
VM_ALLOCATE 184K 29
WebKit Malloc 263.2M 6
__CTF 756 1
__DATA 21.7M 356
__DATA_CONST 19.9M 216
__DATA_DIRTY 781K 129
__FONT_DATA 4K 1
__LINKEDIT 646.1M 8
__OBJC_RO 82.8M 1
__OBJC_RW 3200K 2
__TEXT 378.8M 373
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 152.7M 23
shared memory 812K 20
=========== ======= =======
TOTAL 2.2G 1360
TOTAL, minus reserved VM space 1.9G 1360
-----------
Full Report
-----------
{"app_name":"Install","timestamp":"2022-09-29 11:59:12.00 +0200","app_version":"2.10.0.17","slice_uuid":"7b83ea46-94dc-3e8d-a5d1-74945eff54a8","build_version":"2.10.0.17","platform":1,"bundleID":"com.adobe.cc.Install","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.6 (21G115)","incident_id":"F4C3B8AD-3217-457C-B50E-5ADF10F1B5A1","name":"Install"}
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Magic... After the weekend and a holiday, today the installation of the Cloud Desktop app worked.
I downloaded the app again beforehand. No idea if there was an update in the meantime.
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try to repair the cc desktop app - https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html
if that fails go ahead and uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall
if that fails, do a clean cc install following each applicable step:
uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials
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Thanks for the help. But I can't really take it seriously.
Visual C++ under MacOS?
Except for uninstalling all programs, which I will not do at the risk that then nothing works, I have done the rest concerning the Cloud App everything.
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Magic... After the weekend and a holiday, today the installation of the Cloud Desktop app worked.
I downloaded the app again beforehand. No idea if there was an update in the meantime.
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good to hear.
and the reason my post says "...following each applicable step" is because not all steps apply to all users (as you noted).