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4

Creative Cloud desktop bug

New Here ,
Jul 28, 2024 Jul 28, 2024

After launching Creative Cloud desktop, the Apps tab keeps showing 'Loading' and doesn't display the page. I've ruled out firewall and system issues, so it seems to be a problem with Creative Cloud itself. I have friends experiencing the same issue. Please provide a solution as soon as possible

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App installs and updates
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correct answers 1 Correct answer

Adobe Employee , Jul 29, 2024 Jul 29, 2024

Hi everyone. Sorry for the inconvenience. There a minor content update that was done that inadvertently caused a bigger issue. The change has been reverted so the Apps tab should be functional again. If you're still seeing the issue, try "Help > Check for updates" in the Creative Cloud app and see if that resolves the issue.

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Community Beginner ,
Jul 29, 2024 Jul 29, 2024

Thank you!

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Adobe Employee ,
Jul 29, 2024 Jul 29, 2024

Hi everyone. Sorry for the inconvenience. There a minor content update that was done that inadvertently caused a bigger issue. The change has been reverted so the Apps tab should be functional again. If you're still seeing the issue, try "Help > Check for updates" in the Creative Cloud app and see if that resolves the issue.

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Contributor ,
Jul 29, 2024 Jul 29, 2024

Yup! That seems to fix the issue! Thank you very much Kalvyn! Thank you Adobe for solving the issue!

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Community Beginner ,
Jul 30, 2024 Jul 30, 2024

Yes, it seems to be working, thank you all!

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Community Beginner ,
Jul 30, 2024 Jul 30, 2024
LATEST

Yes. even here. Thanks a lot to all.

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