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photoshop some of the application components are missing from the application directory please rein

Community Beginner ,
Apr 06, 2023 Apr 06, 2023

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New version of the Creative Cloud desktop app, version 5.10 is now available!Opomba 2023-04-06 235414.png

so frustrating, adobe virtual assistants and agents are trying to resolve this whole day and still no results, it's really a shame

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App installs and updates , Files and libraries

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Community Expert ,
Apr 06, 2023 Apr 06, 2023

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use the cc desktop app to uninstall ps including preferences.

 

update your os

 

update your virtual c++ versions

 

repair your virtual c++ versions

 

restart your computer 

 

reinstall ps

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Community Beginner ,
Apr 07, 2023 Apr 07, 2023

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doesn't help, adobe's agents via chat and via remote control of my pc were trying whole day with such solutions and weren't suscesful,.

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Community Expert ,
Apr 07, 2023 Apr 07, 2023

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that's a problematic statement (which is no fault of yours) but gives the impression that everything non-major has been tried and has failed.

 

in that situation:

 

1. backup your data

2. reformat your os system hard drive

3. reinstall your os

4. update your os

5. restore your data

6. install the cc deskstop app reset the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

 

 

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