stuck on "waiting"

[Guest]

won't install, waited 4 hours from creative cloud desktop app for MacBook Air 13"

no option to uninstall and start over.

[kglad · Accepted solution]

restart your computer and retry.

[Guest]

that worked in this instance, thank you

[kglad]

you're welcome.

[Marcos5D50]

Reset and still stuck on waiting. I am trying to start a free trial of Premiere Pro. 2 hours waiting already... not looking good, Adobe

[Marcos5D50]

It eventually started the download... just expect a super long wait time. lame

[defaultlv6hx8v5v1au]

Okay, see this is still an issue, after 4 years!

Something amiss with their loader and clearly no interest in fixing it.

[andreafalible]

Yes now 2021. left overnight tried restarting and still 'waiting....'

sometimes I think life would be quicker without a computer and these wonderful applications that rarely seem to work. Trying to keep up to date as I was informed that the multiple crashes in illustrator might be due to my using a slightly older version.

Am I the only one who just want to get on with getting a job done rather than spending time learning some new, probably irrelevant bit of software??

[Benjamin230477394e68]

Going on day 4 on my end. Wow!