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Participant
February 20, 2022
Question

web page won't publish

  • February 20, 2022
  • 1 reply
  • 2870 views

I am trying to publish and get a link for my Adobe Creative Cloud web page, but when I try, I get a message that says:

1 reply

Amitej S
Community Manager
Community Manager
February 21, 2022

Hi Laura,

 

Thanks for reaching out! We're sorry to hear that you've run into this issue!

 

Would you be able to update your browser to the latest version and try again? Also, would you be able to clear the cache and try again with the incognito/private mode on the browser you are using?

 

Let us know if this works. We are here to help.

 

Regards,

Amitej

LAMBradley
Participant
February 21, 2022

Thanks for replying. I'm wnodering now if the problem is that I was using a school account. I switched to a paid personal account, recreated the same webpage and it published instantly, no problems. Same laptop, same browser, no changes. Does this mean my students won't be able to publish webpages from their school accounts?

 

Laura