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Ошибка подписки lightroom

Community Beginner ,
Nov 20, 2025 Nov 20, 2025

Есть подписка в lightroom до 16 декабря, но в самом приложение написано , что истекла подписка и прошлых покупок нет!!!! Как решить этот вопрос????

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New Here ,
Nov 21, 2025 Nov 21, 2025

IMG_7061.jpeg

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Community Expert ,
Nov 21, 2025 Nov 21, 2025

if that screenshot is from account.adobe.com, uninstall your mobile lightroom, restart your phone and reinstall lr.

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New Here ,
Nov 21, 2025 Nov 21, 2025

Делала так много раз, не помогло 

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Community Expert ,
Nov 21, 2025 Nov 21, 2025

got to https://account.adobe.com

 

take a screenshot showing the entire page

 

paste that screenshot into a reply here.

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New Here ,
Nov 22, 2025 Nov 22, 2025

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Community Expert ,
Nov 22, 2025 Nov 22, 2025

scroll down to your plans and show, at least, that portion.

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Community Beginner ,
Nov 23, 2025 Nov 23, 2025

Показывает вот так ! Хотя у меня подписка уже не первый год!!!

IMG_7575.png

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Community Expert ,
Nov 23, 2025 Nov 23, 2025

your mobile app store has not conveyed that to adobe.

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Community Beginner ,
Nov 24, 2025 Nov 24, 2025

И что мне делать?! 

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Community Expert ,
Nov 24, 2025 Nov 24, 2025
LATEST

recontact the mobile app store and ask why your subscription ended one month early.

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