Access denied to Adobe Portfolio

[Federica Percotto]

Hello!

I'm experiencing trouble in accessing Adobe Portfolio with a personal account.

Yesterday everything was ok when I add some informations but this morning it shows a Sudden denial of access to Portfolio

with this error 

Accesso a portfolio.adobe.com negato

Non disponi dei diritti dell'utente per visualizzare questa pagina.

HTTP ERROR 403

I've already check this page:

Access Denied Warnings – Adobe Portfolio Knowledgebase & FAQ (myportfolio.com)

and also this one

Troubleshooting & Tips – Adobe Portfolio Knowledgebase & FAQ (myportfolio.com)

but everything seems to be set correctly.

Could somebody help me, please?

[kglad]

@Federica Percotto 

do you have an enterprise or teams subscription?

[Federica Percotto]

as I said before I have a personal subscription that include Adobe Portfolio.

[Federica Percotto]

All the apps are included in my subscription

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from enterprise&teams">

[BrielGervais]

Hi, sorry I know this is an old post, but Im having the exact same issue. Did you ever got it solved?

[Tarun Saini]

Hi 

@BrielGervais

,

We're sorry to hear about this. Have you tried using another browser to check if that helps? Also,  I would request you to please contact the Support Team by clicking on: https://adobe.ly/3PxxqWb 

Regards,

Tarun

[BrielGervais]

Hi, thank you for your concern. I did try another two browsers, but that didn't work. Thankfully, the problem was solved after I erased the caché and restarted the computer.

[kglad]

the cache is/was irrelevant (if using different browsers also showed the problem). the restart resolved the problem.