Adobe Account Problem

[Taner26184423pzfw]

Hello, I was using my adobe account since 2017. Last month, the manager at the place where I work invited me to the enterprise account. I left my job. My manager unsubscribed me from enterprise. But now I can't access my old account and behance profile. A new profile was created to replace my old account and I can't access my old account now. My original individual account shows up as a Company account.

[John T Smith]

You need to go here for Behance help https://help.behance.net/hc/en-us

For your subscription you need to remove everything and do a fresh install

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

[Taner26184423pzfw]

Okey, thank you but how do I make the company account in the image I sent my personal account again?

[Taner26184423pzfw]

How can I fix my individual account that appears as a company account?

[John T Smith]

I have only ever had ONE account, so I can't give a direct answer... try these links

Manage your cloud plan https://helpx.adobe.com/manage-account.html
Change plan https://helpx.adobe.com/manage-account/using/change-plan.html

or

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
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https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
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