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Adobe Creative Cloud Does not sync - just says "Getting storage information"

CrowderStrategiesLLC
New Here ,
Mar 18, 2020 Mar 18, 2020

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Adobe creative cloud does not sync.  Sems to get stuck getting storage infromation.  Tried unistalling and reinstalling with no luck.  Apps still update, but I am not able to access my cloud storage.

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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correct answers 1 Correct answer

John T Smith Community Expert
Community Expert , Mar 18, 2020 Mar 18, 2020

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files

...

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replies 26 Replies 26
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Ran25512925ei0t
New Here ,
Aug 03, 2022 Aug 03, 2022

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In Response To Yenhwi

Please help me out. What are the steps for this on Windows 10?

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DavidMatos
Contributor ,
Oct 28, 2021 Oct 28, 2021

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Same here. So much annoyance, Adobe…

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Getting Started
What are Creative Cloud services?
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Sync files in your Creative Cloud Files folder
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