Adobe Portfolio - All videos - stopped loading - no videos will load on my entire portfolio site.

[B_URBEST]

• All of a sudden no videos will load - error - try refreshing page
• How many Jobs have I not gotten an interview for because, the site wasn't working and I didn't know it.
• It's pretty gross, that adobe offers a featur like portfolio. We the customer put in weeks to develope a portfolio site and then Adobe just says, "Doesn't work? not my problem"! Adobe says, "Sounds like a You problem, not a Me problem" (I've asked about portfolio in the past and - this is essential what tech says)
• Can someone please fix Adobe Portfolio - I'm in the middle of a job search and - no videos will play on portfolio
• • Thanks you

[jane-e]

Hi @B_URBEST 

This forum is forum questions and issues with the forums themselves. For support with Adobe Portfolio, you are more likely to get help if you go to:

https://help.myportfolio.com/hc/en-us

Click "Contact Us" in the upper right.

Jane

[Nancy OShea]

[Moderator moved from Using the Community to Creative Cloud Services.]

@B_URBEST,

Did you upload videos to YouTube and then add them with Portfolio's Embed Module?  This method has never failed for me unless YouTube was having a problem at their end.

https://help.myportfolio.com/hc/articles/360036483773-Embed-module

What's the URL to your Portfolio page where videos don't play?

Which browser are you using?  Have you tested with other browsers?

What country are you viewing from?   I ask because your region may be blocking content that would otherwise be viewable from another region.

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More Portfolio links:
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168