Behance "You don't have access to this product", Support team constantly close my tickets

[pppcyn]

Hey Adobe community! About a month ago I found out that when I tried to log in to Behance, it said "You don't have access to this product",  I contacted Behance and got in contact with one agent asking me for my log in email, and never replied and closed my ticket. I contacted them again, but my ticket got closed again without any communication. I did search through the community posts and nothing solved my problem. 

When I log in to my Adobe ID, it does say I have access to Behance. I also contacted Adobe but they said this is a Behance issue and told me to contact Benahce... I am so confused and upset right now, that I cannot access my work on Behance, and that Behance is refusing to help me with it. 

Does anyone have any ideas? 

Attach a screenshot of them closing my ticket without solving it... 😞 

[Nancy OShea]

Perhaps you did something egregious that violates Behance's User Terms.  See links below for more details.

• https://www.behance.net/misc/community
• https://wwwimages2.adobe.com/content/dam/cc/en/legal/servicetou/Behance-Additional-Terms-en_US-20221...

[Emilien368804882o8a]

I did nothing of these prohibited things.

[kglad]

@Emilien368804882o8a 

did you check https://help.behance.net/hc/en-us/articles/6950280725531-FAQ-BusinessID-Log-Ins-or-Access-Denied-War...

[mariiaf57649996]

Hello, did you manage to solve this problem?  I have the same case and nothing helped..

[kglad]

@mariiaf57649996 

if you opened a support case, make sure it's updated - https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

[kglad]

https://help.behance.net/hc/en-us/articles/6950280725531-FAQ-BusinessID-Log-Ins-or-Access-Denied-War...