Can sign in to adobe creative cloud windows 11

[Joe Bodego]

I am at a lost here, all of a sudden i cant log into my creative cloud on the desktop or online, in any browser. I get this error "{"error":"invalid_scope"}" Can you help?

[kglad]

what about with with a mobile?

[Joe Bodego · Accepted solution]

I figured it out and i would like to share it,

The issue was the firewall settings, for some unknown reason my "Adobe Unlicence Pop-Up" was turned off, I am amazed that the adobe tech who had remote access to my computer could not figure this out.. So here is the setting I changed and everything came back to life.

1. Go to windows defender firewall with advanced security
2. Select outbound Rules
3. Select outbound rules
4. select Adobe Unlicensed Pop-up
5. In the actions panel select the properties, double click and enable. 

That did it for me,

 

[kglad]

thanks for the update.

[Jennifer B 007]

I was having an issue with my MS Defender blocking the recent files/folders and not allowing access to my accounts page (it wouldn't show me what my plan was). After talking to an Adobe tech who told me to try accessing a new network somewhere else to see if the issue was still there, I contacted my PC manufacturer who couldn't chase down and resolve the issue either. I found your post and thought, "Well, it's worth a try!" as I have exhausted every other potential fix. And BAM! My issue is resolved! Thank you so much for posting your resolution. I hope my issue and your fix will help others for years to come. 

[Joe Bodego]

that makes my day, I was in your shoes for weeks and Google was no help
until i experimented with this, glad i could be of help.;

--
Joe Williams

[SeannyDPhoto]

Holy hell, you have SAVED me so much damn time. I knew it was a firewall issue since when I turned it off, I could access my Adobe services, but when I turned it back on, it kept getting blocked. You have just saved my account, thanks so much.

[Jack387793882hr8]

Jumping in here from 2025 still works, and it is very helpful. Thank you Joe!

[bhanu_3677]

https://www.youtube.com/watch?v=hhFyRe0_36E

Here is a tutorial video also how to fix this 

Unable to reach Adobe Server

error in CCDA