Can't Contact Customer Support !

[marinaeco666]

So I've been trying to contact customer support for the past month, but every time I try to navigate to the customer support I keep being re-directed to the same page which doesn't have any contact info! only 'common questions'. - I finally was able to find adobe custom support phone number 800-833-6687 (Monday–Friday, 24 hours a day) just to find out it is DISCONNECTED?? the only way to speak to anyone is if you troll the robot chat till it gives up trying to help you by asking idiotic questions and you finally are in a queue to chat with a human.

I was able to get this number in the end: 020-7365-0735 (Monday—Friday, 9am—5pm GMT), which will connect you to someone.

You're welcome.

Really fed up with Adobe customer support.

[LinSims]

When you open a chat window, type AGENT at the prompt. That connects you to a human.

This page lists current phone numbers: https://helpx.adobe.com/contact/phone.html

[MCrossen1956]

Sorry to say, "I'm in the same boat." I've been trying and trying and trying and trying to resolve a simple issue. I purchased a product well over a year ago, I all of the sudden, I cannot use the product. No warning, no explanation, and no customer service available for a day or so to resolve and issue that shouldn't be an issue. Any suggestions?

[MCrossen1956]

I should add, I’ve tried chats, telephone calls (800-833-8158 and 800-915-9428 and 800-833-6687) with no success. I enter number “2” multiple times, only to discover that technical support doesn’t seem to exist on the weekends. All I want to be able to do is use my program which for some reason, was closed.

[kglad]

@MCrossen1956 

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language.  eg, try international english

if that fails, change the install location