Can't empty trash completely

[J van E]

I am trying to permanently delete all deleted items but there are 106 files/folders I can't get rid off... I've tried it numerous times but everytime I get a message the files can't be deleted. What's up? I am afraid that in a year or so I won't have any space left because of this. 😉

[kglad]

how is this related to cc services or adobe?

[J van E]

Sorry, my bad, I am talking about the Creative Cloud 'trashcan': I found out that when you remove files from the Creative Cloud they aren't deleted right away but put in some sort of trash can. That's the one I couldn't empty. I say 'couldn't' because somehow the files have been removed in the meantime. But there still is a problem because the Adobe app says I still have 9.7 GB in use... while every folder in the cloud is empty...!

[kglad]

check your lightroom and spark files by going to the cc web and clicking the lower left links.

[Nancy OShea]

See screenshot.

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

Source: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

[jessemeria]

I'm 100gb/100gb full and it's all from the trash, and I can't believe the only option to empty the trash is to go in and select files and delete them, which when I try to do so, just doesn't work. I've deleted hundreds of files, which I'm not even sure what they are with very long coded file names, but I think this will take me days to actually delete them. It loads very slowly, and this is ridiculus. It's trash - there should be a 1-click method to delete it. 

[kglad]

i agree.  but you might be surprised how many people would complain that it so easy to delete all their precious files and now they're unrecoverable.