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CC app shows my files, but the website doesn't

New Here ,
May 28, 2022 May 28, 2022

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Hello,

 

I'm using an academic account, and currently installing Adobe CC on a new Macbook. After installation, I can't see the files on the new machine. I can't see them in the browser either (opened my Adobe CC account on Chrome).

How can I solve this? Is there a way to refresh? Or download and upload the files in bulk?

 

Thanks

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File sync

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Community Expert ,
May 28, 2022 May 28, 2022

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Sign out of your Adobe account, restart the computer, and sign in again.

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New Here ,
May 29, 2022 May 29, 2022

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Tried that. Didn't change a thing. Ended up copying all my files to a local drive and importing back.

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