CC app shows my files, but the website doesn't

New Here ,
May 28, 2022 May 28, 2022

Copy link to clipboard

Copied

Hello,

 

I'm using an academic account, and currently installing Adobe CC on a new Macbook. After installation, I can't see the files on the new machine. I can't see them in the browser either (opened my Adobe CC account on Chrome).

How can I solve this? Is there a way to refresh? Or download and upload the files in bulk?

 

Thanks

TOPICS
File sync

Views

28

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 28, 2022 May 28, 2022

Copy link to clipboard

Copied

Sign out of your Adobe account, restart the computer, and sign in again.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 29, 2022 May 29, 2022

Copy link to clipboard

Copied

LATEST

Tried that. Didn't change a thing. Ended up copying all my files to a local drive and importing back.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines