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changing installation directory doesn't work

Participant ,
Feb 21, 2024 Feb 21, 2024

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Hello, due to missing space on my initial drive i wanted to change the installation directory for the apps. and, oh wonder, it doesn't work. when i was reinstalling for example dreamweaver, it was still pu on my c: drive, instead of the set up golder on another harddrive. in the cloud settings the other drive is set, but the installation seems to (cursing removed) about that setting.

 

any ideas? 

 

btw, those themes i was forced to select, have nothing to do with my question. why am i forced to select them at all. they don't make it ease to users to find this, in contrary.

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Cloud storage web assets , Collaboration , File sync , Libraries

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Community Expert ,
Feb 21, 2024 Feb 21, 2024

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a. you can't change the location of the cc desktop app

b. you can change the location of the apps installed by the cc desktop app:

 

1. uninstall the adobe programs that you want to move (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

 

2. open the cc application, click upper left hamburger menu>file>preferences>apps>and change the install location (to a non-root folder on a local hard drive).

 

3. install the programs you wanted to move.

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Participant ,
Feb 21, 2024 Feb 21, 2024

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yes, thank you. but did you read my post? i already changed that installation-folder in the settings and still the cc app installs to the previous windows default folder

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Community Expert ,
Feb 21, 2024 Feb 21, 2024

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did you uninstall first?

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Participant ,
Apr 24, 2024 Apr 24, 2024

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yes. and still it installs to drive C instead the path i put in the settings. this is so annoying. 

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Community Expert ,
Apr 24, 2024 Apr 24, 2024

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what path did you set and if mac os, what drive format is the destination drive you're trying to use?

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Participant ,
Apr 24, 2024 Apr 24, 2024

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just to another drive. "B:\adobe\" however, that doesn't make any difference.

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Participant ,
Apr 24, 2024 Apr 24, 2024

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btw. it is a windows pc

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Community Expert ,
Apr 25, 2024 Apr 25, 2024

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did you navigate to that folder from the cc app preferences and it inserted that 2nd backslash?

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