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Cloud storageIs not stored

New Here ,
Jan 10, 2023 Jan 10, 2023

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Screenshot 2023-01-10 154150.png

My online account is worked, but not the creative Cloud Desktop

Cloud storageIs not stored

File synchronization error

can't enable synchronization for more information

 

TOPICS
Cloud storage web assets , File sync

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-NOTE that I do not use cloud storage, so these links are saved from reading previous discussions
-About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
-This has a link about how to delete files
--https://community.adobe.com/t5/creative-cloud-services-discussions/can-t-permanently-delete-files-from-my-creative-cloud-storage/m-p/13134959
-FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-a...
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
-an overview of assets https://assets.adobe.com/files
-File sharing https://community.adobe.com/t5/Get-Started/Does-Creative-Cloud-support-sharing-videos/td-p/7113392

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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LATEST

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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