i don't know what "cloud send preferences" is but:
use a web browser to navigate to the following locations. at each location there are several folders to check.:
https://assets.adobe.com
https://lightroom.adobe.com
https://documentcloud.adobe.com
https://spark.adobe.com
if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.
the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.
==============================
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community bugs">
1
Reply
AdChoices