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Connexion impossible

New Here ,
Sep 07, 2023 Sep 07, 2023

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Bonjour, je possède un abonnement adobe avec mon école et impossible de me connecter sur d'autres postes que mon ordinateur personnel. En effet, j'ai également essayé de me connecter sur adobe portfolio en ligne mais cette fois çi sur mon ordinateur, et on m'indique que mon compte est refusé pour accéder à mes anciens travaux. De plus, lorsque je souhaite me connecter sur un autre appareil que mon ordinateur, mon compte est noté comme personnel et sans abonnement . Pourriez vous m'éclairer sur le sujet ? 

 

Hello, I have an Adobe subscription with my school and it is impossible to connect to any workstation other than my personal computer. Indeed, I also tried to connect to Adobe Portfolio online but this time on my computer, and I am told that my account is refused to access my old work. Additionally, when I want to log in on a device other than my computer, my account is marked as personal and without subscription. Could you enlighten me on the subject?

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

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Community Expert ,
Sep 07, 2023 Sep 07, 2023

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on any problematic device, sign out and then back in to your cc desktop application and select the correct profile, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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