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Creative Cloud changing image dimensions on download

Explorer ,
Mar 14, 2024 Mar 14, 2024

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Hi, everyone!

 

I host large image files to send to my clients print them. Yesterday, I notice that, when downloading this images, they are with the greater dimension resized to 8192 pixels. Is this some setting or now exists this limit?

 

Thanks in advance!

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Cloud storage web assets

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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not previously

 

here's basic info:  https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html

 

then for more info go here and check the beginner (if applicable) tutorials for cc useage and then advanced, https://helpx.adobe.com/creative-cloud/tutorials-explore.html

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Explorer ,
Mar 14, 2024 Mar 14, 2024

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Hi, kglad!
I don't understood your answer. The basic informations about the Creative Cloud don't solve my specific question.

My point is: I upload a JPG file with 26752 x 16240 px. When I download, it was resized to 8192 x 4973 px. Why?

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Community Expert ,
Mar 14, 2024 Mar 14, 2024

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i was just stating that didn't occur previously and i don't see any info about image limitations other 20 gb in the cc file folder (and a 1gb cc sync folder limitation that you're not likely using).

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