Creative Cloud desktop app won´t sync

[phlenders]

Hi,

my Creative Cloud App won´t snyc my files.

There´s no error, it simply don´t work. It tried to reinstall, but nothing happened.

The Online files are not being refreshed.

Thanks

[jacenK]

talked to someone at Adobe for a hour and they cant fix it- ever since the last CC update i cant use the file sync option

keeps saying "please install the creative cloud application to enable this feature"

[PRB-FEC]

Same here! Thank you for letting me know a phone call won't help either.
As of today I even can't log into the creative cloud desktop application.

[POwens]

Since I updated to 2015.2, sync hasn't worked.   I've tried all the solutions on these forums I can find, to no avail   Sync works if I copy a file manually in the Finder to my CC directory in my home folder - it syncs to the cloud, and CC shows it as a Recently Changed File.   But from PP, clicking on Auto Save to CC brings up this window:

That directory exists, and CC can sync from it.   So I am beyond knowing what to do.   I've uninstalled and reinstalled, etc.   However, I do notice that there is only a Premiere Pro > 8.0 directory, no 9.0.   I am running 9.0, so that's obviously part of the issue.

[wharress]

If you are having Premiere Pro issues with sync you might be better answered in the Premiere Pro forum here Premiere Pro

[Mark_Lewis_-_Adobe_XC]

I had an interactive session with tech support (they assumed control of my system remotely), and here's what they did:

1. Sign out of CC Desktop app

2. In Finder, navigate to '/Users/[username]/Library/Application Support/Adobe/CoreSync' and delete all of the *.db files.

3. Reboot

4. Sign back into CC

5. Hope for the best

It seemed to work for a few days, but then there were more problems. Especially with larger files (eg. 50 MB). I gave up and started using Document Cloud instead...

[San Barrionuevo]

Same problem here.

I've tried erasing the OODB folder, but the problem persists.

Does anyone have a solution? I don't know what else to do!

[Hazlip Creative]

I've been having the same problem with CC Desktop for a few days now. Tried the following:

logging off and back on from CC desktop app

Logging off, restart, log back in

quit CC, reopen CC

Quit CC, reboot, reopen CC

Deleted *.db files as per a previous post, rebooted, reopened CC

Nothing works. No error message, only spinning wheel on the Assets>Files screen. All other tabs are working.

Tried uninstalling CC but it tells me I still have CC applications installed. Does that mean I have to uninstall Ps, Ai, Mu, Lr, Id, and Acrobat and start completely over??

iMac OSX Yosemite 10.10.5

2.66GHz Intel Core i5

8GB RAM

[kunyapat11187693]

I lost a sync button  on In program